Job Description

Job Header

Guest Service Agent/Front Office Receptionist - Multiple Positions & Locations

Advertiser: Quest Cannon HillMore jobs from this company

Job Information

Job Listing Date
23 Oct 2019
Location
Brisbane, CBD & Inner Suburbs
Salary
Hospitality Award from $26.92 to $37.69 per hour.
Work Type
Casual/Vacation
Classification
Hospitality & Tourism, Front Office & Guest Services

Guest Service Agent/Front Office Receptionist - Multiple Positions & Locations

Front Office Receptionist

Quest Apartment Hotels is the largest and fastest growing serviced apartment brand in Australasia with a network of over 160 franchised properties across Australia, New Zealand and Fiji.  With a 30 year history, Quest leads the market in providing accommodation solutions for the extended stay corporate traveller among Australia’s top 500 corporates, and is well positioned for further expansion in line with a JV partnership with global hotel group, The Ascott Limited.

This is a great opportunity for the right candidate to work across two busy and fast paced Quest Hotels. This casual basis role will see you working between 20 and 38 hours per week on a range of shifts including evening and weekends.

Quest Cannon Hill is a 100 room property located in Brisbane's growing southeast corporate corridor.  The property opened in June 2018 and has a primarily corporate customer base.

Quest South Brisbane features 64 rooms and is surrounded hospitals and national corporate clients in the heart of popular Southbank. 

 

The Role

Involves all aspects of front office reception, including providing friendly, personalised customer service in responding to accommodation enquiries, promoting the business to achieve accommodation sales, processing reservations and ensuring full and accurate data capture, assisting corporate and leisure guests (eg check in, explaining hotel facilities and location, check out), and ensuring the smooth running of the reception desk.

The Ideal Candidate

Will demonstrate a passion for customer service and ensuring a positive experience for all guests, strong skills in promoting and selling accommodation services and facilities, excellent communication, interpersonal and time management skills, experience with front office booking systems, a keen eye for detail, high standards of personal presentation, and a highly team orientated ethos.

Previous front office reception experience in a hospitality, travel or tourism environment is essential.

Applicants on working holiday or student visas with restricted hours will not be considered.

The successful applicant must be available to work shifts, weekends and public holidays, and have entitlements to work in Australia.

 

The Opportunity

The role presents a great opportunity to work with a beautiful new property, close knit and friendly team under the banner of the highly successful and established Quest brand.

Terrific working conditions are on offer, including provision of a corporate uniform, staff, family and friends rates for leisure accommodation with Quest nationally and onsite parking.

 

Applications

To apply, please direct your letter of application and CV to Jarrod Gwynne, Property Manager via the Seek website.
 

 

Front Office Receptionist

Quest Apartment Hotels is the largest and fastest growing serviced apartment brand in Australasia with a network of over 160 franchised properties across Australia, New Zealand and Fiji.  With a 30 year history, Quest leads the market in providing accommodation solutions for the extended stay corporate traveller among Australia’s top 500 corporates, and is well positioned for further expansion in line with a JV partnership with global hotel group, The Ascott Limited.

This is a great opportunity for the right candidate to work across two busy and fast paced Quest Hotels. This casual basis role will see you working between 20 and 38 hours per week on a range of shifts including evening and weekends.

Quest Cannon Hill is a 100 room property located in Brisbane's growing southeast corporate corridor.  The property opened in June 2018 and has a primarily corporate customer base.

Quest South Brisbane features 64 rooms and is surrounded hospitals and national corporate clients in the heart of popular Southbank. 

 

The Role

Involves all aspects of front office reception, including providing friendly, personalised customer service in responding to accommodation enquiries, promoting the business to achieve accommodation sales, processing reservations and ensuring full and accurate data capture, assisting corporate and leisure guests (eg check in, explaining hotel facilities and location, check out), and ensuring the smooth running of the reception desk.

The Ideal Candidate

Will demonstrate a passion for customer service and ensuring a positive experience for all guests, strong skills in promoting and selling accommodation services and facilities, excellent communication, interpersonal and time management skills, experience with front office booking systems, a keen eye for detail, high standards of personal presentation, and a highly team orientated ethos.

Previous front office reception experience in a hospitality, travel or tourism environment is essential.

Applicants on working holiday or student visas with restricted hours will not be considered.

The successful applicant must be available to work shifts, weekends and public holidays, and have entitlements to work in Australia.

 

The Opportunity

The role presents a great opportunity to work with a beautiful new property, close knit and friendly team under the banner of the highly successful and established Quest brand.

Terrific working conditions are on offer, including provision of a corporate uniform, staff, family and friends rates for leisure accommodation with Quest nationally and onsite parking.

 

Applications

To apply, please direct your letter of application and CV to Jarrod Gwynne, Property Manager via the Seek website.
 

 

The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?
  • How many years' experience do you have in the hospitality & tourism industry?
  • How many hours are you available to work per week?

Report this job advert

Be careful- Don’t provide your bank or credit card details when applying for jobs. If you see something suspicious .

Share this role