Job Description

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Customer Service/Admin All Rounder

Advertiser: Crown and Andrews Pty LtdMore jobs from this company

Job Information

Job Listing Date
23 Oct 2019
Location
Sydney, North West & Hills District
Work Type
Casual/Vacation
Classification
Sales, Sales Coordinators

We are looking for a Star Customer Service/Admin All-rounder with exceptional Microsoft skills, written and verbal communication skills to work alongside our Sales & Marketing Team in North Rocks.  If 3 days a week, 4 hours a day is something that would suit you, send over your resume.

Must be able to start ASAP

The Role

 

  • Handle customer service queries and complaints through social media platforms
  • Process customer replacement parts/orders and follow up
  • Liaise with warehouse re; process outgoing mail order deliveries with Australia Post
  • Communicate and providing product/QA feedback on customer concerns to the Sales & Marketing Team
  • Support and assist the Sales and Marketing teams with adhoc duties
  • Must be proficient in Microsoft Power point and Excel.  Have a substantial understanding of how to do Pivot Tables, Formulas and V look ups a must!
  • Back up Reception answering phones when required
  • Customer Service with a smile and a positive attitude is essential to join our team at North Rocks.

     

The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?
  • How many years' experience do you have as a customer service administrator?
  • Do you have customer service experience?
  • Which of the following Microsoft Office products are you experienced with?
  • Do you have previous invoicing experience?

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