Job Description

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Support Engineer - Level 2, leading MSP, project focus

Advertiser: Sentrian Pty LtdMore jobs from this company

Job Information

Job Listing Date
25 Oct 2019
Brisbane, CBD & Inner Suburbs
$60,000 - $69,999 + super and allowances
Work Type
Full Time
Information & Communication Technology, Help Desk & IT Support

About Sentrian

Do you want to join the team of an officially great place to work?  We are proud to have recently been announced as number 18 in the Under 100 Employee Category for 50 Best Places to Work in Australia.

Sentrian are Managed Service Providers delivering IT outsourcing, cloud and professional services for a diverse range of organisations based on the East Coast. We specialise in designing, implementing, maintaining & supporting network and cloud infrastructure.  See our website for more details about us.

We are a team of more than 40 with a proud reputation for providing exceptional service to our clients. Based in Brisbane, we have been operating for over 25 years with the same philosophy – to have fun providing innovative technology solutions to our clients.

The position

Sentrian continues to enjoy solid growth and we are now seeking a Level 2 Engineer to work with our Senior Project Engineers to onboard our new clients and upgrade technology solutions for our existing client base.  Employing the latest cutting-edge technologies, you love the challenge of working across multiple, high value infrastructure projects.

The position will entail general infrastructure technologies with a focus on Office 365, Private and Public Cloud, including VMware, Azure and AWS.

The Person

The successful candidate will have 2 - 3 years of experience working with an MSP or in a multi-site environment.  Preferably you have some experience working in a project team assisting with the delivery of technical solutions to a diverse client base.

To be successful you must demonstrate experience with the following:

  • Microsoft Server/Workstation Deployments
  • Office 365 Migrations
  • Private and/or Public Cloud Experience
  • Applications Deployment

The following experience will also be well regarded:

  • 3CX
  • VMware
  • Intune
  • Veeam

This position will be based in our Brisbane office. You will also frequently work onsite with our clients, as such, your communication skills and presentation will be paramount to your success. Additionally, you will be a problem solver who is passionate about client service, takes pride in their work and motivated to stay up to date with current and new technologies to continue delivering innovative solutions.

Our business is growing outside of Brisbane and you may be required to travel from time to time to on-board new clients. Although not essential, a drivers licence will be useful and you will not be required to use your own vehicle.

Only candidates with current working visas or permanent residents of Australia or New Zealand will be considered.

Sentrian Perks!

Our vibrant work environment ensures you will enjoy social activities, fresh fruit, great coffee and regular office lunches with your colleagues.  We have a strong culture supporting work/life balance and we try to have fun at work every single day.  In addition to a competitive salary package, you will also receive attractive allowances including paid hourly over time, paid internet and laptop allowance.

Paid to train! We believe that our staff need to be the best that they can be in order to deliver high quality solutions to our clients.  We encourage continual professional development through fully supported training – including paid training leave!  All Sentrian staff have a training plan in place to ensure continued growth.

Most importantly, you will work with a group of professionals who will enable you to grow in your career.  You will enjoy being an important part of a team who know how to work smart and still enjoy themselves.

Sentrian is a place where dedication and skills go hand in hand with learning and enjoying work.




The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?
  • Have you worked in a role where you were responsible for providing level 2 technical support?
  • Do you have experience working in a technical support role?

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