Job Description

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Casual Medical Receptionist and Client Services

Advertiser: Benchmark PhysiotherapyMore jobs from this company

Job Information

Job Listing Date
4 Nov 2019
Sydney, South West & M5 Corridor
Work Type
Healthcare & Medical, Medical Administration

Medical Receptionist and Client Services.

We are seeking a mature, self-motivated,reliable customer oriented professional to perform front desk and administrative support duties at our Revesby clinic. They must be able to thrive in what can sometimes be a busy practice with poise and a problem solving attitude while approaching challenges proactively.

The ideal candidate must be a flexible who works well in both a team and autonomous environment.

The successful applicant must be a quick-thinking fast learner who will adhere to policy and procedures with an eye for detail.

They will be required to work a set casual weekly roster with the ability to occasionally extend these hours to work full time providing leave cover for other receptionists. The reception hours of the practice are between 8:30am to 6.15pm Monday to Friday but occasionally later depending on patient needs and end of day procedures.

Duties Include:

  • Greeting patients at reception and engaging in friendly conversation
  • Assisting other staff in developing rapport with the clients
  • Managing incoming telephone calls
  • Ensuring that all enquiries are dealt with in a timely and efficient manner
  • Scheduling and organising patient appointments
  • Processing patient information and accounts on windows based software (PPMP)
  • Processing payments through EFTPOS and HiCaps systems
  • Liaising with Insurers and Government departments such as Medicare & DVA
  • Ordering and maintaining physiotherapy and office supplies
  • Processing emails and mail
  • General office tasks including using Microsoft Word and Excel
  • Office cleaning and general housekeeping

If you believe that this is a job that suits you well, then we would love you to apply. Please include a:

 - Cover letter advising your suitability for the role and how you meet the requirements above and   
 - Your Resume

Contact :
Sara Wilde

The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?
  • Do you have customer service experience?
  • Which of the following Microsoft Office products are you experienced with?
  • How much notice are you required to give your current employer?
  • Are you available to work school holidays?

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