Job Description

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Car Park Attendant

Advertiser: Point ParkingMore jobs from this company

Job Information

Job Listing Date
4 Nov 2019
Location
Gold Coast
Work Type
Casual/Vacation
Classification
Call Centre & Customer Service, Customer Service - Customer Facing

Car Park Attendant

Point Parking is the newest and fastest growing parking management company in Australia. We specialise in retail, Hospital and high volume car park management. With strong experience and knowledge in shopping centre, Hospitals, retail and high volume car park management, we focus on driving a high customer experience, both for the owner and the customer. We are established on excellence in customer service. 

We have a distinctive point of difference in a mature market and our business is growing due to this difference. We are a values based business that is focused on the ongoing development of every member of our team and we are committed to delivering the very best customer service and ensuring that our car parks provide the best first and last experience for its visitors.

Point Parking manages the car park operations for Australia Fair Shopping Centre in Southport QLD and currently have an opportunity available for a Car Park Attendant to join our Car Park Operations Team. The role requires an exceptional focus on providing a superior customer service experience for our customers and relationship management within the Australia Fair team.

Role responsibilities include:

  • Delivering exceptional five star service to all customers and retailers;
  • Maintaining and building working relationships with all areas of services and management on site;
  • Taking pride and ownership of all tasks being attended to;
  • Ensuring the car park is clean, safe and operates efficiently at all times;
  • Monitoring traffic management within the car park;
  • Reporting incidents and events accurately;
  • Ensuring that car park's standard operating procedures and processes are followed at all times and that the company values are always upheld.

    To be considered for this role, you will:

  • Have demonstrated experience in a customer service position;
  • Be able to demonstrate a genuine passion for providing excellent customer service;
  • Have immaculate personal presentation;
  • Be able to communicate clearly and fluently in English;
  • Able to learn new systems and procedures quickly;
  • Be reliable, enthusiastic and have strong communications skills;
  • Need to pass a police record check;
  • Have a full unrestricted manual drivers licence;
  • Have availability to work both weekdays & weekend; and
  • Previous experience working in a managed car park environment and/or 5 star Hospitality environment would be highly regarded!

    In addition to standard award employment conditions (Car Parking Award 2010), you will receive uniforms and appropriate training. Shifts will range from morning to evening, 7 days a week including public holidays.

    Successful candidates will be subject to the completion of a satisfactory police Record checks.

If you are a motivated individual looking for your next opportunity to grow and develop, then we want to hear from you! Please click the Apply button to send your resume. Due to high interest only short listed applicants will be contacted. We thank everyone for taking the time to apply for this position.

Employing motivated and dedicated people who can grow, develop and enrich themselves in a personal sense and when it comes to parking.
POINT PARKING
1300 55 11 31
www.pointparking.com.au
recruitment@pointparking.com.au

Point Parking is the newest and fastest growing parking management company in Australia. We specialise in retail, Hospital and high volume car park management. With strong experience and knowledge in shopping centre, Hospitals, retail and high volume car park management, we focus on driving a high customer experience, both for the owner and the customer. We are established on excellence in customer service. 

We have a distinctive point of difference in a mature market and our business is growing due to this difference. We are a values based business that is focused on the ongoing development of every member of our team and we are committed to delivering the very best customer service and ensuring that our car parks provide the best first and last experience for its visitors.

Point Parking manages the car park operations for Australia Fair Shopping Centre in Southport QLD and currently have an opportunity available for a Car Park Attendant to join our Car Park Operations Team. The role requires an exceptional focus on providing a superior customer service experience for our customers and relationship management within the Australia Fair team.

Role responsibilities include:

  • Delivering exceptional five star service to all customers and retailers;
  • Maintaining and building working relationships with all areas of services and management on site;
  • Taking pride and ownership of all tasks being attended to;
  • Ensuring the car park is clean, safe and operates efficiently at all times;
  • Monitoring traffic management within the car park;
  • Reporting incidents and events accurately;
  • Ensuring that car park's standard operating procedures and processes are followed at all times and that the company values are always upheld.

    To be considered for this role, you will:

  • Have demonstrated experience in a customer service position;
  • Be able to demonstrate a genuine passion for providing excellent customer service;
  • Have immaculate personal presentation;
  • Be able to communicate clearly and fluently in English;
  • Able to learn new systems and procedures quickly;
  • Be reliable, enthusiastic and have strong communications skills;
  • Need to pass a police record check;
  • Have a full unrestricted manual drivers licence;
  • Have availability to work both weekdays & weekend; and
  • Previous experience working in a managed car park environment and/or 5 star Hospitality environment would be highly regarded!

    In addition to standard award employment conditions (Car Parking Award 2010), you will receive uniforms and appropriate training. Shifts will range from morning to evening, 7 days a week including public holidays.

    Successful candidates will be subject to the completion of a satisfactory police Record checks.

If you are a motivated individual looking for your next opportunity to grow and develop, then we want to hear from you! Please click the Apply button to send your resume. Due to high interest only short listed applicants will be contacted. We thank everyone for taking the time to apply for this position.

The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?
  • Do you have customer service experience?
  • Do you have a current Australian driver's licence?
  • Are you available to work on a rotating roster?

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