Job Description

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Restaurant /Cafe - Floor Superstar

Advertiser: Airport Retail Enterprises3.7 out of 53.7 overall rating (48 employee reviews) More jobs from this company

Job Information

Job Listing Date
16 Nov 2019
Location
ACT
Work Type
Full Time
Classification
Hospitality & Tourism, Waiting Staff

Airport Retail Enterprises is a well-established and successful Australian owned and operated business operating airport food and beverage concessions across Australia including Melbourne, Sydney, Brisbane, Gold Coast, Townsville, Canberra and Mt Isa Airports.

Responsible to: The Café Manager/Supervisor

Responsible for Assisting the Café Manager/Supervisor. Duties may include:

  • Operating the till, and balancing it on a daily basis
  • Banking the café takings daily
  • Keeping accurate time sheets daily
  • Checking that orders have been correctly delivered and charged for
  • Serving customers in a pleasant and courteous manner
  • Cleaning the kitchen, café area in accordance with Health and Safety Regulations and Guidance
  • Keeping cleaning and temperature records
  • Undertaking the preparation of the food and beverages served in the café
  • Clearing tables
  • Washing up
  • Ensuring that the café environment is pleasant and welcoming in line with the expectation's of ARE and Canberra Airport
  • Reporting maintenance issues to the Café Supervisor
  • Ensuring that any risk assessments are complied with
  • Maintaining such records as are required by the Café Supervisor
  • Demonstrated genuine hospitality and service by welcoming and seating guests in a timely manner.
  • Directed and delegated tasks to team members in order to ensure that the guests have a high quality dining experience.
  • Routinely supported other areas of the restaurant such as taking food and beverage orders, answering telephones, and completing financial transaction
  • Liaise between the kitchen staff, management and floor staff.
  • Oversee and pro-actively deal with guest queries and complaints.
  • Advise guests on menus and beverage choices.
  • Checking and dealing with guests special occasion arrangements.
  • Cafe Workers perform their tasks under the supervision of a Cafe Supervisor and are responsible for seating customers, taking orders, taking food

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