Job Description

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Restaurant /Cafe - Floor Superstar

Advertiser: Airport Retail Enterprises3.7 out of 53.7 overall rating (48 employee reviews) More jobs from this company

Job Information

Job Listing Date
16 Nov 2019
Work Type
Full Time
Hospitality & Tourism, Waiting Staff

Airport Retail Enterprises is a well-established and successful Australian owned and operated business operating airport food and beverage concessions across Australia including Melbourne, Sydney, Brisbane, Gold Coast, Townsville, Canberra and Mt Isa Airports.

Responsible to: The Café Manager/Supervisor

Responsible for Assisting the Café Manager/Supervisor. Duties may include:

  • Operating the till, and balancing it on a daily basis
  • Banking the café takings daily
  • Keeping accurate time sheets daily
  • Checking that orders have been correctly delivered and charged for
  • Serving customers in a pleasant and courteous manner
  • Cleaning the kitchen, café area in accordance with Health and Safety Regulations and Guidance
  • Keeping cleaning and temperature records
  • Undertaking the preparation of the food and beverages served in the café
  • Clearing tables
  • Washing up
  • Ensuring that the café environment is pleasant and welcoming in line with the expectation's of ARE and Canberra Airport
  • Reporting maintenance issues to the Café Supervisor
  • Ensuring that any risk assessments are complied with
  • Maintaining such records as are required by the Café Supervisor
  • Demonstrated genuine hospitality and service by welcoming and seating guests in a timely manner.
  • Directed and delegated tasks to team members in order to ensure that the guests have a high quality dining experience.
  • Routinely supported other areas of the restaurant such as taking food and beverage orders, answering telephones, and completing financial transaction
  • Liaise between the kitchen staff, management and floor staff.
  • Oversee and pro-actively deal with guest queries and complaints.
  • Advise guests on menus and beverage choices.
  • Checking and dealing with guests special occasion arrangements.
  • Cafe Workers perform their tasks under the supervision of a Cafe Supervisor and are responsible for seating customers, taking orders, taking food

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