Job Description

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Telephone Counsellor - Work at Home

Advertiser: Medibank Private3 out of 53.0 overall rating (254 employee reviews) More jobs from this company

Job Information

Job Listing Date
20 Nov 2019
Location
Perth, CBD, Inner & Western Suburbs
Work Type
Contract/Temp
Classification
Healthcare & Medical, Psychology, Counselling & Social Work

Telephone Counsellor - Work at Home

We're passionate about nurturing careers.

We support new innovation and thinking, and openly collaborate and share new ideas. We're healthy and active in our lives and wellbeing is encouraged at every level. Our people play an important role in the future of health and healthcare and we believe that working together, we're stronger.

 About Us

We are Medibank – an integrated healthcare company providing private health insurance and health solutions to 3.7 million Australians. As we work towards our goal of Better Health For Better Lives for all Australians, we value the knowledge and contribution of Aboriginal and Torres Strait Islanders. We are working hard to create an inclusive workplace and we believe in developing Indigenous careers.

The Opportunity

As a Counsellor with Medibank, you will play a part in helping some of the most vulnerable people in our community. In this rewarding role, you will be able to create positive change by assisting people experiencing emotional distress as a result of depression, anxiety, domestic violence or sexual assault through various programs.

You will work from your home and initially be trained to take calls from one program and then crossed trained across our other programs.

This gratifying role encompasses the following:

  • Virtual at home training (2 weeks)
  • Use of technology to complement strong clinical assessment skills

We will also support you with ongoing education, coaching, and supervision. You will always feel part of the team no matter where you are based.

 About You

You are an experienced Counsellor with a minimum of two years full time counselling experience and a demonstrated ability to work in a strength based, solutions focused framework or trauma informed practice.

You have one of the following relevant qualifications:

  • A tertiary degree in a relevant discipline in social science, social work, welfare studies, psychology or counselling OR
  • A tertiary degree and post graduate degree or diploma in a relevant discipline (eg: social work, welfare studies, psychology or counselling)

Other requirements include:

  • Experience working with victims and survivors of trauma, sexual assault and domestic or family violence would be a distinct advantage.
  • Experience in counselling for depression and anxiety
  • Intermediate IT skills - comfortable navigating software, typing and talking at the same time.
  • Active landline and suitable internet connection 
  • Private room/space which can be used for your home office set up
  • Be able to commit to work between 18.5 – 37.5 hours per week.
  • Be available to work predominantly night shifts

 

What We Offer

We take the health and wellbeing of our employees seriously, offering flexible working conditions and encouraging wellbeing at all levels of life.

Medibank is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.

A Career at Medibank adds up to more. More achievement. More progress. More passion and more innovation for health.

For a career option that will suit you better, click to apply. 

We're passionate about nurturing careers.

We support new innovation and thinking, and openly collaborate and share new ideas. We're healthy and active in our lives and wellbeing is encouraged at every level. Our people play an important role in the future of health and healthcare and we believe that working together, we're stronger.

 About Us

We are Medibank – an integrated healthcare company providing private health insurance and health solutions to 3.7 million Australians. As we work towards our goal of Better Health For Better Lives for all Australians, we value the knowledge and contribution of Aboriginal and Torres Strait Islanders. We are working hard to create an inclusive workplace and we believe in developing Indigenous careers.

The Opportunity

As a Counsellor with Medibank, you will play a part in helping some of the most vulnerable people in our community. In this rewarding role, you will be able to create positive change by assisting people experiencing emotional distress as a result of depression, anxiety, domestic violence or sexual assault through various programs.

You will work from your home and initially be trained to take calls from one program and then crossed trained across our other programs.

This gratifying role encompasses the following:

  • Virtual at home training (2 weeks)
  • Use of technology to complement strong clinical assessment skills

We will also support you with ongoing education, coaching, and supervision. You will always feel part of the team no matter where you are based.

 About You

You are an experienced Counsellor with a minimum of two years full time counselling experience and a demonstrated ability to work in a strength based, solutions focused framework or trauma informed practice.

You have one of the following relevant qualifications:

  • A tertiary degree in a relevant discipline in social science, social work, welfare studies, psychology or counselling OR
  • A tertiary degree and post graduate degree or diploma in a relevant discipline (eg: social work, welfare studies, psychology or counselling)

Other requirements include:

  • Experience working with victims and survivors of trauma, sexual assault and domestic or family violence would be a distinct advantage.
  • Experience in counselling for depression and anxiety
  • Intermediate IT skills - comfortable navigating software, typing and talking at the same time.
  • Active landline and suitable internet connection 
  • Private room/space which can be used for your home office set up
  • Be able to commit to work between 18.5 – 37.5 hours per week.
  • Be available to work predominantly night shifts

 

What We Offer

We take the health and wellbeing of our employees seriously, offering flexible working conditions and encouraging wellbeing at all levels of life.

Medibank is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.

A Career at Medibank adds up to more. More achievement. More progress. More passion and more innovation for health.

For a career option that will suit you better, click to apply. 

Right to live and work

You must have the right to live and work in this location to apply for this job.

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