Job Description

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Group Quality Manager

Advertiser: AviairMore jobs from this company

Job Information

Job Listing Date
20 Nov 2019
Broome & Kimberley
Work Type
Full Time
Manufacturing, Transport & Logistics, Quality Assurance & Control

Aviair and HeliSpirit are leading aviation companies with headquarters in Kununurra and other key bases in Broome and Karratha. Combining fixed-wing and rotary wing aircraft, the two companies proudly provide charter, contract, RPT and tourism services to the regions from numerous bases across the Kimberley and Pilbara.


We are seeking a motivated and passionate person to fill the role of Group Quality Manager.  Reporting to our Head of Quality & Safety and working closely with our Group Safety Manager, you will be responsible for the continued development and management of our Quality Management Systems.  The role will ideally be based in Broome however other locations may be considered for the right candidate.  Some travel will be required.


Please send your application letter and resume to by COB 13th December, 2019.


Attractive remuneration is offered for a suitably qualified and experienced candidate.


Duties & Responsibilities 

The Group Quality Manager reports directly to the Head of Quality & Safety and is responsible for managing all aspects of the Aviair and HeliSpirit Quality Management Systems:

  • Responsible for the continued establishment and management of our Group Quality Management Systems;
  • Ensure the Managing Director and Head of Quality & Safety are kept properly informed on quality matters by providing feedback, including in the event of any reported discrepancy not being adequately addressed or if there is any unresolved disagreement over the nature of a discrepancy;
  • Prepare and implement the quality audit program, ensuring that applicable procedures and systems are audited at regular and regulatory required intervals;
  • Prepare post Audit Reports, including raising of Findings and Observations;
  • Review audit findings, causal factors and action (corrective and preventive) and working with Department Heads to understand and address them;
  • Conduct External Audits;
  • Participate in Third Party Audits and assist the Head of Quality & Safety in their co-ordination when required;
  • Monitor performance against key quality performance indicators;
  • Monitor closure of Findings raised and escalating them to the Head of Quality & Safety should they not be closed out in accordance with agreed timeframes;
  • Investigate quality related Safety Reports;
  • Analyse workpackage error data supplied by the CAM/Maintenance Planner to identify causal factors and include in re-currency training syllabus;
  • Encourage all personnel to adhere to our 'Just Culture' policy;
  • Update electronic records; and
  • Attend Safety Meetings.



Qualifications & Experience

To qualify as a Group Quality Manager, the applicant should have:

  • Extensive quality management experience (preferably in aviation but can also be in another demanding industry) and a demonstrated understanding of Quality Management Systems;
    • Knowledge of Safety Management System principles;
    • Knowledge and understanding of the regulations applicable to the Aviation industry or demonstrated experience in working within a highly regulated industry and ability to apply this in aviation;
    • Knowledge of aviation regulations and standards;
    • A formal qualification in quality management; 
    • At least 2 years’ experience in quality management system activities;
  • Demonstrated excellent written communications skills;
  • Analytical and problem-solving skills;
  • Excellent computer skills including the use of Microsoft Office;
  • Excellent organisational skills and attention to detail;
  • An understanding of risk management principles and techniques to support the QMS and SMS;
  • Excellent interpersonal skills with the ability to effectively communicate confidently and positively with a wide range of people/cultural diversity;
  • Demonstrated ability to be firm in conviction, promote a “just culture” and advance an open and non-punitive atmosphere for reporting;
  • Experience, and preferably recognised qualifications, in aviation accident/incident investigation and human factors;
  • The qualifications and experience to be approved by CASA to be a CASR Part 145 and CASR Part 42 Form 4 holder;
  • Ability to obtain an ASIC (Aviation Security Identification Card);
  • Preferably have attained a Cert IV in Workplace Training & Assessing;
  • Preferably have Safety Management System experience;
  • Preferably have experience in risk management principles and techniques; and
  • Preferably proficient with Air Maestro.

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