Job Description

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Casual Customer Service Representatives

Advertiser: Cruisin MotorhomesMore jobs from this company

Job Information

Job Listing Date
29 Nov 2019
Location
Hobart
Work Type
Casual/Vacation
Classification
Call Centre & Customer Service, Customer Service - Call Centre

Casual Customer Service Representatives

An exciting opportunity has become available for casual Customer Service Representatives to join our Hobart Team near the Hobart Airport greeting guests on arrival and providing exceptional customer service. This is a hands-on role that will see you interacting with a variety of people on a day to day basis and transitioning between a range of tasks throughout the day.

Cruisin' Motorhomes is a proud Australian rental company with branches in Hobart, Melbourne, Sydney, Brisbane and Cairns. With a modern and accredited rental fleet, we are dedicated to providing our customers with the ultimate holiday experience in Australia.


You will be responsible for:
- Greeting guests on arrival at the branch

- Sign in and sign out procedures including completing the rental agreement and providing a vehicle orientation

- Selling liability reduction options and additional hire items

- Achieving targets and KPIs

- Providing a high level of customer service

- Day to day scheduling of vehicles

- Answering questions and resolving issues

- Processing payments

- Completing damage reports

- Prioritising and problem solving to keep daily operations running smoothly

- Other duties as assigned


Key Criteria:
- Strong people skills with proven experience in the customer service industry
- The ability to multitask and Strong Organisation skills
- The ability to stay calm in a fast-paced environment
- Outstanding communication skills
- Highly motivated with the passion for succeeding
- Experience in handling and resolving customer complaints
- A strong track-record of achieving KPI's
- Technology savvy and adaptable to learn new computer systems
- Ability to work as part of a dynamic and fast-paced team
- Ability to work weekends


To apply for the job, please submit your resume and a cover letter addressing the above criteria.

www.cruisinmotorhomes.com.au

An exciting opportunity has become available for casual Customer Service Representatives to join our Hobart Team near the Hobart Airport greeting guests on arrival and providing exceptional customer service. This is a hands-on role that will see you interacting with a variety of people on a day to day basis and transitioning between a range of tasks throughout the day.

Cruisin' Motorhomes is a proud Australian rental company with branches in Hobart, Melbourne, Sydney, Brisbane and Cairns. With a modern and accredited rental fleet, we are dedicated to providing our customers with the ultimate holiday experience in Australia.


You will be responsible for:
- Greeting guests on arrival at the branch

- Sign in and sign out procedures including completing the rental agreement and providing a vehicle orientation

- Selling liability reduction options and additional hire items

- Achieving targets and KPIs

- Providing a high level of customer service

- Day to day scheduling of vehicles

- Answering questions and resolving issues

- Processing payments

- Completing damage reports

- Prioritising and problem solving to keep daily operations running smoothly

- Other duties as assigned


Key Criteria:
- Strong people skills with proven experience in the customer service industry
- The ability to multitask and Strong Organisation skills
- The ability to stay calm in a fast-paced environment
- Outstanding communication skills
- Highly motivated with the passion for succeeding
- Experience in handling and resolving customer complaints
- A strong track-record of achieving KPI's
- Technology savvy and adaptable to learn new computer systems
- Ability to work as part of a dynamic and fast-paced team
- Ability to work weekends


To apply for the job, please submit your resume and a cover letter addressing the above criteria.

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