Job Description

Job Header

Help Desk / PC Support / Network Support

Advertiser: Klearnet Solutions Pty LtdMore jobs from this company

Job Information

Job Listing Date
1 Dec 2019
Gold Coast
Work Type
Full Time
Information & Communication Technology, Help Desk & IT Support

About the business

Klearnet Solutions is committed to the highest standards of providing Network support in the Information, Communication and Technology industry. We acknowledge that 'Queensland's Education Department delivers world class education and training services for people of every age of their personal and professional development'. Klearnet Solutions embraces their ethos of providing every opportunity to students, teachers and staff alike to acquire knowledge and to achieve excellence in social and vocational skills. We are fully committed to supporting the school community achieve their learning outcomes.

About the role

This position on the Gold Coast, requires an energetic and service oriented person with the ability to develop rapport with a large customer base. 

Provide and maintain a responsive Help Desk service to assist staff and students in their use of the School computers and information technology services on a priority basis.

Undertake preventative maintenance and routine repairs of all computers and associated equipment, in order to maximize the potential of ICT operations within the school.

You will be required to prepare for and undertake an Accreditation Assessment similar to a Microsoft Certified Professional certification.

You will also undergo a Working with Children Check and hold a Blue Card.


Skills and experience

A strong client focus with excellent communication and interpersonal skills.

Sound experience and knowledge in the Windows desktop operating environment, networking peripherals and Server 2008 on-wards.  

A high level understanding of PC desktops, laptop systems, iPads and printer support including installation, deployment and commissioning.



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