Job Description

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Medical Administrator

Advertiser: Total Physio GroupMore jobs from this company

Job Information

Job Listing Date
2 Dec 2019
Rockhampton & Capricorn Coast
$25 - $29.99 per hour
Work Type
Healthcare & Medical, Medical Administration

We are looking for a Senior Medical Administrator and a Junior Medical Administrator to join our growing team at North Rockhampton Physio.

Casual Positions. Approximately 30 hours per week.

We are looking for bubbly, friendly long-term and reliable members of staff to join our team. 

Job Tasks:

  • Maintaining up to date diary of clinic therapists and opening hours
  • Politely and promptly manage all reception and telephone enquiries
  • Taking messages or redirect incoming calls to treating therapist when required
  • Email correspondence - incoming and outgoing
  • Welcome clients attending appointments and attend to them promptly in a friendly, efficient and professional manner
  • Make and rebook patients appointments – utilise Patient Schedule sheets when applicable
  • Confirm, cancel and reschedule appointments as required
  • Maintain general tidiness of Practice and treatment rooms, including refill of creams, gel, towels, hand wash, toilet paper, exercise sheets, forms, petty cash items
  • Problem solve and diffuse difficult situations, seeking assistance from Manager as appropriate
  • Scanning of files\ Patient Information
  • Draft and send Letters for Practitioners to GP, Specialists, Case Managers and Patients
  • Following of Practice Policy & Procedures
  • Keeping up to date with filling and archiving
  • Printing \ Scanning \ Email \ Faxing as necessary
  • Print Phone call Lists for Physiotherapist – Cancellation Reports
  • Assist Directors\ Practice Manager as directed
  • Ordering products as directed by Senior Physiotherapist \ Directors
  • Maintain Wait lists when fully booked

Please send your CV and Covering Letter to

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