Job Description

Job Header

AGED CARE TELEPHONE ASSESSORS

Advertiser: ADSSI LimitedMore jobs from this company

Job Information

Job Listing Date
2 Dec 2019
Location
Gosford & Central Coast
Work Type
Full Time
Classification
Community Services & Development, Aged & Disability Support

AGED CARE TELEPHONE ASSESSORS

Come and join our high energy not for profit organisation whose goal is to make a real and practical difference in the lives of people in our community. As an Assessor, you will be responsible for the assessment and coordination of services over the telephone from our Tuggerah office to clients who wish to continue living at home and need a small amount of practical help to do so.

Your solution-focused style and approach, excellent interpersonal skills, empathy and high emotional intelligence coupled with your strong work ethic, integrity and customer service focus will be highly regarded.

If this sounds like you, apply through Seek by clicking on the red “Apply for this job” button. Include a resume setting out your qualifications and employment history as well as a statement explaining how you meet the selection criteria. Only applications that specifically address the selection criteria will be considered. Please address the following criteria in your covering letter:

  • Minimum two years’ experience in the aged or community care sector
  • Demonstrated experience and high-level competence in comprehensive assessment, and care planning using a person-centred approach

Salary dependent on experience, ranging from $30.16 to $31.69 per hour. Public Benevolent Institution salary packaging is available. If you'd like to know more please call Keryn on 4311 0202. The role remains open until filled.

ADSSI Limited trading as Adssi In-home Support and Maitland Community Care Services is a not for profit organisation that provides practical in-home support that promotes choice, lifestyle and independence. The primary purpose is to make a difference in the lives of people in our community, particularly the frail aged, people living with disabilities and dementia, their carers and others who may be disadvantaged.

The 2018 staff survey, undertaken through Voice Project, had a 93% response rate. The Passion and Engagement score (the positive attitudes and emotions that contribute to employee retention and productivity) is outstanding at 93%. This is 13% higher than the aged care benchmark. The Progress score (staff perceptions about organisational performance) is significantly higher than the aged care benchmark: at 92% it is 18% higher than the benchmark. Adssi has a strong approach from the staff all the way to the Board that communication and follow through are our keys to high engagement levels and commitment to Vision, Purpose and Values.

The successful applicant will be required to provide an Australian Nationally Co-ordinated Criminal History. People with criminal records are not automatically barred from applying for this position.  Each application will be considered on its merits. The criminal offences that preclude a person from working in aged care are:

  • a conviction for murder or sexual assault; or
  • a conviction of, and sentence to imprisonment for, any other form of assault.

The best places to get confidential advice on how your criminal history might affect your chances in this job include LawAccess NSW on 1300 888 529, the Aboriginal Legal Service on 1800 765 767 or your local Community Legal Centre.

 

If you'd like to know more please call Keryn on 4311 0202.

Come and join our high energy not for profit organisation whose goal is to make a real and practical difference in the lives of people in our community. As an Assessor, you will be responsible for the assessment and coordination of services over the telephone from our Tuggerah office to clients who wish to continue living at home and need a small amount of practical help to do so.

Your solution-focused style and approach, excellent interpersonal skills, empathy and high emotional intelligence coupled with your strong work ethic, integrity and customer service focus will be highly regarded.

If this sounds like you, apply through Seek by clicking on the red “Apply for this job” button. Include a resume setting out your qualifications and employment history as well as a statement explaining how you meet the selection criteria. Only applications that specifically address the selection criteria will be considered. Please address the following criteria in your covering letter:

  • Minimum two years’ experience in the aged or community care sector
  • Demonstrated experience and high-level competence in comprehensive assessment, and care planning using a person-centred approach

Salary dependent on experience, ranging from $30.16 to $31.69 per hour. Public Benevolent Institution salary packaging is available. If you'd like to know more please call Keryn on 4311 0202. The role remains open until filled.

ADSSI Limited trading as Adssi In-home Support and Maitland Community Care Services is a not for profit organisation that provides practical in-home support that promotes choice, lifestyle and independence. The primary purpose is to make a difference in the lives of people in our community, particularly the frail aged, people living with disabilities and dementia, their carers and others who may be disadvantaged.

The 2018 staff survey, undertaken through Voice Project, had a 93% response rate. The Passion and Engagement score (the positive attitudes and emotions that contribute to employee retention and productivity) is outstanding at 93%. This is 13% higher than the aged care benchmark. The Progress score (staff perceptions about organisational performance) is significantly higher than the aged care benchmark: at 92% it is 18% higher than the benchmark. Adssi has a strong approach from the staff all the way to the Board that communication and follow through are our keys to high engagement levels and commitment to Vision, Purpose and Values.

The successful applicant will be required to provide an Australian Nationally Co-ordinated Criminal History. People with criminal records are not automatically barred from applying for this position.  Each application will be considered on its merits. The criminal offences that preclude a person from working in aged care are:

  • a conviction for murder or sexual assault; or
  • a conviction of, and sentence to imprisonment for, any other form of assault.

The best places to get confidential advice on how your criminal history might affect your chances in this job include LawAccess NSW on 1300 888 529, the Aboriginal Legal Service on 1800 765 767 or your local Community Legal Centre.

 

The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?

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