Job Description

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Telephonist and casual receptionist

Advertiser: Doma Hotels5 out of 55.0 overall rating (4 employee reviews) More jobs from this company

Job Information

Job Listing Date
2 Dec 2019
Location
ACT
Work Type
Full Time
Classification
Hospitality & Tourism, Front Office & Guest Services

Telephonist and casual receptionist

We are looking to fill a number of roles within our reception teams. If you are a customer focused individual with a  friendly and outgoing personality, one of these roles might be for you. 

Experience working with Opera property management system and MICROS or similar systems would be a plus. 

Telephonist: 

The telephonist is an integrated part of our lobby team at Hotel Realm and looks after a range of duties supporting all of Doma Hotels:

  • Answering calls from internal and external guest and looking after their enquiry or forwarding them to the appropriate area
  • Making guest reservations
  • Action all iPad requests and coordinate the execution of all requests
  • Receive and process Room Service requests
  • Perform administration duties
  • Working on a Tuesday to Saturday roster from 12-8pm. 

Casual Receptionist: 

We are looking for receptionist to work across all of our properties at Doma Hotels, the responsibilities of this role includes: 

  • Welcoming all guests and visitors and assisting them during their stay 
  • Check in and check out guests as well as a range of other administrative and customer service duties
  • Working a range of shifts including early mornings, evenings and weekends. 

Doma Hotels a Canberra based independent hotelier, our award-winning hotels offer high quality accommodation, conferencing and numerous food and beverage outlets. 

We offer our staff extensive training and development opportunities, great benefits as well as a fun, vibrant and friendly working environment. 

To apply:

Please send us your CV and with a cover letter specifying which role you are interested in.

This role is only open to applicants with full working rights in Australia.

Only successful candidates will be contacted.

 

We are looking to fill a number of roles within our reception teams. If you are a customer focused individual with a  friendly and outgoing personality, one of these roles might be for you. 

Experience working with Opera property management system and MICROS or similar systems would be a plus. 

Telephonist: 

The telephonist is an integrated part of our lobby team at Hotel Realm and looks after a range of duties supporting all of Doma Hotels:

  • Answering calls from internal and external guest and looking after their enquiry or forwarding them to the appropriate area
  • Making guest reservations
  • Action all iPad requests and coordinate the execution of all requests
  • Receive and process Room Service requests
  • Perform administration duties
  • Working on a Tuesday to Saturday roster from 12-8pm. 

Casual Receptionist: 

We are looking for receptionist to work across all of our properties at Doma Hotels, the responsibilities of this role includes: 

  • Welcoming all guests and visitors and assisting them during their stay 
  • Check in and check out guests as well as a range of other administrative and customer service duties
  • Working a range of shifts including early mornings, evenings and weekends. 

Doma Hotels a Canberra based independent hotelier, our award-winning hotels offer high quality accommodation, conferencing and numerous food and beverage outlets. 

We offer our staff extensive training and development opportunities, great benefits as well as a fun, vibrant and friendly working environment. 

To apply:

Please send us your CV and with a cover letter specifying which role you are interested in.

This role is only open to applicants with full working rights in Australia.

Only successful candidates will be contacted.

 

The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?
  • Do you have customer service experience?

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