Job Description

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ICT Support Officer - Assistive Technology

Advertiser: Recruitment HiveMore jobs from this company

Job Information

Job Listing Date
3 Dec 2019
$40.00 phr NEG All Client Fees Disclosed
Work Type
Information & Communication Technology, Help Desk & IT Support


  • ICT Support Officer – Assistive Technology
  • 12 + 12 + 12 Month contract in Canberra, Tugerranong
  • Very accepting & understanding workplace

Our Client, a mid sized Federal Government Agency focused on supporting people with Disabilities is seeking a ICT Support Officer – Assistive Technology to join their team in mid January 2020.

The primary duties of the ICT Support Officer – Assistive Technology will include;

  • Work together to deliver consistent customer service excellence;
  • Deliver support and educate using a range of methods including via telephone, email and in person;
  • Communicate to a variety of clients with differing levels of ICT knowledge.

The ideal ICT Support Officer – Assistive Technology may possess;

  • At least 2 years proven experience in a Service Desk or Customer Service Role;
  • Have the ability to respond to and prioritise competing and often urgent requests in a calm and efficient manner while also maintaining high work standards;
  • Must display a positive contemporary attitude to people with disability. As such, it is highly desirable that applicants have an understanding or lived experience of disability;
  • Previous experience in Desktop support tasks including SOE Deployment, Software Deployment, Rebuilds, Level 1 Troubleshooting Activities and Hardware.

To apply for this interesting ICT Support Officer – Assistive Technology contract, please click the Apply for this job button or call Matt on (02) 6299 1006.

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