Job Description

Job Header

x25 Customer Service Officers

Advertiser: Randstad - Business SupportMore jobs from this company

Job Information

Job Listing Date
3 Dec 2019
Location
Brisbane, Northern Suburbs
Salary
Hourly Rate + Super
Work Type
Contract/Temp
Classification
Call Centre & Customer Service, Customer Service - Call Centre

x25 Customer Service Officers

Randstad are currently recruiting for Customer Service Professionals to work for one of our prestigeous pulic sector clients based on Brisbane's North Side.

Delivering high customer service, the successful candidates will be required to work Monday - Friday

8th January 2020 start date - 6 month contract on offer.

AO3 opportunity - $28+ per hour + super

We are looking for enthusiastic, dedicated customer service representatives seeking an exciting opportunity to work for our State Government Partner.

These positions are temporary contracts based in Brisbane’s northern suburbs.

Call Centre Operator responsibilities include but are not limited to:

  • Inbound and outbound calls relating to credit collection (scripted environment)
  • Managing difficult callers
  • Ascertain the nature of requests and deal with the in the appropriate manner according to the policies and procedures
  • Maintain confidentiality and high adherence to government guidelines
  • Working well under pressure and
  • Complete administrative tasks in a timely manner and data base navigation

To be considered for the role you must have:

  • Quick and efficient learner
  • High attention to detail and willingness to learn
  • Experience in customer service - Government / Contact Centre / Debt Collection experience highly regarded
  • A strong passion for delivering high quality customer service
  • Strong resilience
  • Excellent verbal and written communication skills
  • Excellent team player and time management skills
  • An intermediate level of PC skills

You must have the relevant customer service focus in accordance to the role. Enthusiastic attitude and attention to detail and accuracy are essential.

**MUST clear Criminal History Police Check prior to commencement**

Successful applicants will be required to attend an Assessment Centre commencing 10th December.

Apply now to be considered for these intakes.

To apply, please press APPLY NOW. Or alternatively contact Siobahn Lewis on 3243 3963.

Please note only suitable applications will be contacted.

randstad.com.au

Randstad are currently recruiting for Customer Service Professionals to work for one of our prestigeous pulic sector clients based on Brisbane's North Side.

Delivering high customer service, the successful candidates will be required to work Monday - Friday

8th January 2020 start date - 6 month contract on offer.

AO3 opportunity - $28+ per hour + super

We are looking for enthusiastic, dedicated customer service representatives seeking an exciting opportunity to work for our State Government Partner.

These positions are temporary contracts based in Brisbane’s northern suburbs.

Call Centre Operator responsibilities include but are not limited to:

  • Inbound and outbound calls relating to credit collection (scripted environment)
  • Managing difficult callers
  • Ascertain the nature of requests and deal with the in the appropriate manner according to the policies and procedures
  • Maintain confidentiality and high adherence to government guidelines
  • Working well under pressure and
  • Complete administrative tasks in a timely manner and data base navigation

To be considered for the role you must have:

  • Quick and efficient learner
  • High attention to detail and willingness to learn
  • Experience in customer service - Government / Contact Centre / Debt Collection experience highly regarded
  • A strong passion for delivering high quality customer service
  • Strong resilience
  • Excellent verbal and written communication skills
  • Excellent team player and time management skills
  • An intermediate level of PC skills

You must have the relevant customer service focus in accordance to the role. Enthusiastic attitude and attention to detail and accuracy are essential.

**MUST clear Criminal History Police Check prior to commencement**

Successful applicants will be required to attend an Assessment Centre commencing 10th December.

Apply now to be considered for these intakes.

To apply, please press APPLY NOW. Or alternatively contact Siobahn Lewis on 3243 3963.

Please note only suitable applications will be contacted.

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