Job Description

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Student Wellbeing Advisor

Advertiser: Curtin University3.7 out of 53.7 overall rating (152 employee reviews) More jobs from this company

Job Information

Job Listing Date
3 Dec 2019
Perth, Fremantle & Southern Suburbs
Work Type
Full Time
Education & Training, Other
Job Reference: 258153

11 month, fixed term contract
$80,822 - $85,810 (G06) plus 9.5% superannuation

Curtin University is ranked in the top 1% of universities worldwide (ARWU 2018 and QS World University Rankings 2019), and is placed 20th in the world for universities less than 50 years old (QS Top 50 Under 50 2019). Curtin is WA’s most preferred university, with highly engaged industry-facing partners. A major global player, with well-integrated campuses in Singapore, Malaysia, Mauritius and Dubai.

Your new role

We have an exciting opportunity for an empathetic Student Wellbeing Advisor, with outstanding communication skills to join the Counselling and Disability Service at our Bentley campus.  You will provide a specialist student support role, responsible for addressing and resolving complex individual student issues and enquiries that affect student retention through implementation of a range of support strategies.
Responsibilities will include:
  • Providing a confidential welfare, advisory and referral service to students.
  • Recording and maintaining confidential case notes via the Right Now CRM case management system.
  • Providing individual and case management support.
  • Providing students with advice on academic policies and guidelines.
  • Informing staff of services through outreach programs.
  • Providing early intervention support for at risk students.
  • Planning, implementing and evaluating events which enhance the student experience and contribute to the awareness and practice of mental health and wellbeing outcomes for the University community.
  • Providing regular reports on activity and usage, relating to student issues.
You will bring to the role
  • Completion of degree within the Social and Health Sciences and Humanities and subsequent relevant work experience; or an equivalent combination of relevant experience and/or education training.
  • Highly developed oral and written communication skills with a cross cultural sensitivity and awareness.
  • Knowledge of operating a face-to-face, telephone and email based support service with the ability to assess the needs of distressed, vulnerable and at-risk students.
  • Demonstrated ability to contribute to and work as part of team as well as independently with a minimum of supervision.
  • Demonstrated analytical and problem solving skills, time management and organisational skills, including the ability to meet deadlines, work under pressure and be flexible when dealing with the needs of students and staff.
What we offer you
  • Agile and flexible working environment with great work life balance
  • The opportunity to grow, develop and diversify your own skill set
  • Opportunity to make a difference to our students wellbeing
For further information on Curtin’s employee benefits visit

Next steps

Curtin University requires you to provide a cover letter and resume to include sufficient information and examples to allow us to assess your suitability for the role. 

To view a copy of the role’s Position Description, please copy and paste the following link into your browser:

Valuing Diversity and Inclusion

At Curtin, we are committed to Aboriginal and Torres Strait Islander reconciliation, diversity and social justice and aim to create an inclusive environment where our staff and students are valued and inspired. This includes a supportive recruitment process should you require any access assistance.  

Contact details

To apply complete the application form below, or for more information contact:

Natalie Munro – Talent Acquisition Consultant
Phone:  +61 8 9266 2280
Once you have applied, you will receive an email confirming that your application has been received by us.  If you do not receive confirmation via email, please email our team at Please ensure you check your spam folders for this email before contacting the team.

Applications close: 9.00pm, Tuesday 17 December 2019

Please note, interviews will be held mid-January and we will be in touch with all applicants week commencing 6th January.


Curtin reserves the right at its sole discretion to withdraw from the recruitment process, not to make an appointment, or to appoint by invitation, at any time. We reserve the right to remove the advert earlier than the date on the advert.

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