Job Description

Job Header

Customer Service Officer

Private Advertiser

Job Information

Job Listing Date
3 Dec 2019
Location
Sydney, North West & Hills District
Salary
$50,000 +Super
Work Type
Full Time
Classification
Call Centre & Customer Service, Customer Service - Call Centre

About the business

We are a leader in the stationery industry and this opportunity would suit an experienced individual who can multitask in a fast-paced environment.

Thorough training and support will be provided by our experienced and friendly team.

About the role

The key tasks and responsibilities is assist the external sales team with information as required.

Benefits and perks

  • Process sales orders and submit to 3rd party logistics warehouse
  • Respond to customer phone and email queries
  • Customer claims management
  • Assist the external sales team with information as required
  • Telesales activities

Skills and experience

  • Minimum three years related job experience
  • Microsoft Office proficiency
  • Navision or SAP (or similar ERP package) experience
  • Strong time management skills
  • Attention to detail
  • Strong communication skills
  • Proactive, passionate and self-motivated
  • Positive friendly attitude
  • Ability to work independently and as part of a team
  • Excellent presentation

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