Job Description

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Support , Implementation & Training Consultant

Advertiser: Coadys Personnel Consultants P/LMore jobs from this company

Job Information

Job Listing Date
30 Dec 2019
Location
Sydney, CBD, Inner West & Eastern Suburbs
Work Type
Full Time
Classification
Information & Communication Technology, Consultants
Support , Implementation & Training Consultant
This is a unique and exciting opportunity for a technically savvy person who is passionate about training and support to work for an innovative International Company. 

Established for over 25 years, our Client is a leader in their niche field (specialist software for the Engineering sector).  They currently seek a dedicated and experienced Consultant to join their virtual support team. Looking after the Company's Australian Customer base, your responsibilities will be as follows:
  • Providing 1st and 2nd level support as required
  • Providing training and/or other consulting services, both in a classroom format as well as bespoke training
  • Assisting with the scoping and implementation of the company-owned suite of products
  • Contribute to the product training and knowledge sharing within the Application Support and Consulting teams
  • Working with the Development and Testing Teams in testing pre-release software builds
  • Working with the Development Team in identifying, scoping and specifying improvements to existing software functionality
  • Continual learning and improvement knowledge of our software products
To be considered for this newly created role you will have the ability to:
  • Communicate professionally by phone, email and in person
  • Cultivate positive relationships with clients and colleagues
  • Communicate technical information in non-technical terms
  • Organise and prioritise tasks
  • Think clearly under pressure
  • Analyse and troubleshoot issues with little supervision
The ideal candidate for this role will have a computer science qualification as well as software implementation, support & training experience.  You will ideally also have a strong knowledge of MS Office and relational databases as well as intermediate knowledge of SQL scripts (preferred but not essential).  

The role will require regular international and interstate travel (approximately one week per month) so flexibility and willingness to travel is fundamental for this position.  Most importantly you will be someone who is enthusiastic, personable, self-motivated and ready to embark on an exciting career with this successful business in a pivotal and dynamic position!

For immediate consideration send your resume to Coadys via the SEEK application link.

Please note only shortlisted candidates will be contacted.
This is a unique and exciting opportunity for a technically savvy person who is passionate about training and support to work for an innovative International Company. 

Established for over 25 years, our Client is a leader in their niche field (specialist software for the Engineering sector).  They currently seek a dedicated and experienced Consultant to join their virtual support team. Looking after the Company's Australian Customer base, your responsibilities will be as follows:
  • Providing 1st and 2nd level support as required
  • Providing training and/or other consulting services, both in a classroom format as well as bespoke training
  • Assisting with the scoping and implementation of the company-owned suite of products
  • Contribute to the product training and knowledge sharing within the Application Support and Consulting teams
  • Working with the Development and Testing Teams in testing pre-release software builds
  • Working with the Development Team in identifying, scoping and specifying improvements to existing software functionality
  • Continual learning and improvement knowledge of our software products
To be considered for this newly created role you will have the ability to:
  • Communicate professionally by phone, email and in person
  • Cultivate positive relationships with clients and colleagues
  • Communicate technical information in non-technical terms
  • Organise and prioritise tasks
  • Think clearly under pressure
  • Analyse and troubleshoot issues with little supervision
The ideal candidate for this role will have a computer science qualification as well as software implementation, support & training experience.  You will ideally also have a strong knowledge of MS Office and relational databases as well as intermediate knowledge of SQL scripts (preferred but not essential).  

The role will require regular international and interstate travel (approximately one week per month) so flexibility and willingness to travel is fundamental for this position.  Most importantly you will be someone who is enthusiastic, personable, self-motivated and ready to embark on an exciting career with this successful business in a pivotal and dynamic position!

For immediate consideration send your resume to Coadys via the SEEK application link.

Please note only shortlisted candidates will be contacted.

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