Job Description

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Guest Services Officers - Lake Mountain Alpine Resort - 2020 Snow Season

Advertiser: Southern Alpine Resort Management BoardMore jobs from this company

Job Information

Job Listing Date
9 Jan 2020
Location
Yarra Valley & High Country
Salary
$20 - $29.99 per hour
Work Type
Casual/Vacation
Classification
Hospitality & Tourism, Front Office & Guest Services

Guest Services Officers - Lake Mountain Alpine Resort - 2020 Snow Season

Exciting news!

Now recruiting Guest Services staff

If you love the outdoors and working with a positive, hard working team then come and join us at Lake Mountain Alpine Resort!

You will have a proven history working in face-to-face customer service roles, display a strong sense of commitment to customer service, team camaraderie, impeccable attention to detail and the compassion to deliver our values.

Safety is our number 1 value that applies to all that visit our Resort. You will also be ensuring a positive visitor experience for our guests and thrive under pressure

All roles are required to have flexibility with working in other departments, depending on skills. Flexibility to work weekends is also required.

What we need from you:

  • Customer service experience in a similar role
  • Confident and skilled with computer software and POS systems
  • Team oriented and able to work under pressure
  • Have a pleasant and out going personality
  • Value and understand the importance of safety in the workplace
  • Be willing to extend to further duties to ensure seamless delivery of customer experience
  • Available to work weekends
  • Previous alpine industry experience is advantageous but not necessary

What you get

  • The rate will be as per the SARMB EA 2018, Band 1; between $21.92p/h & 27.57p/h.
  • Great Culture
  • Supportive environment
  • Season parking pass
  • Staff discounts on F&B and ski / board hire
  • Free Resort entry

All applications must be submitted with
a resume and brief covering letter.

Please note that employment is subject to a
Drug and Alcohol test, police check and 
Working With Children check.

You must have the right to live and work
in Australia to apply for this job.

About us

Southern Alpine Resort Management Board's ("the Board") objective is to provide a product and service, at Mt Baw Baw and Lake Mountain, that exceeds the expectations of our visitors at all times during both the winter (white season) and summer (green season) months for the purpose of increasing our visitation numbers significantly all year round and improving the quality of our offerings. 

Our values

Commit to safety, create positive customer experience, foster innovation, conserve our natural environment, respect each other, and work as a team. We also abide by the public sector code of conduct.

Southern Alpine Resort Management Board is
an equal opportunity employer.

Applications close, Sunday 1 March, 2020

For further enquiries or a copy of the position description, please contact careers@southernalpine.vic.gov.au

Exciting news!

Now recruiting Guest Services staff

If you love the outdoors and working with a positive, hard working team then come and join us at Lake Mountain Alpine Resort!

You will have a proven history working in face-to-face customer service roles, display a strong sense of commitment to customer service, team camaraderie, impeccable attention to detail and the compassion to deliver our values.

Safety is our number 1 value that applies to all that visit our Resort. You will also be ensuring a positive visitor experience for our guests and thrive under pressure

All roles are required to have flexibility with working in other departments, depending on skills. Flexibility to work weekends is also required.

What we need from you:

  • Customer service experience in a similar role
  • Confident and skilled with computer software and POS systems
  • Team oriented and able to work under pressure
  • Have a pleasant and out going personality
  • Value and understand the importance of safety in the workplace
  • Be willing to extend to further duties to ensure seamless delivery of customer experience
  • Available to work weekends
  • Previous alpine industry experience is advantageous but not necessary

What you get

  • The rate will be as per the SARMB EA 2018, Band 1; between $21.92p/h & 27.57p/h.
  • Great Culture
  • Supportive environment
  • Season parking pass
  • Staff discounts on F&B and ski / board hire
  • Free Resort entry

All applications must be submitted with
a resume and brief covering letter.

Please note that employment is subject to a
Drug and Alcohol test, police check and 
Working With Children check.

You must have the right to live and work
in Australia to apply for this job.

About us

Southern Alpine Resort Management Board's ("the Board") objective is to provide a product and service, at Mt Baw Baw and Lake Mountain, that exceeds the expectations of our visitors at all times during both the winter (white season) and summer (green season) months for the purpose of increasing our visitation numbers significantly all year round and improving the quality of our offerings. 

Our values

Commit to safety, create positive customer experience, foster innovation, conserve our natural environment, respect each other, and work as a team. We also abide by the public sector code of conduct.

Southern Alpine Resort Management Board is
an equal opportunity employer.

Applications close, Sunday 1 March, 2020

The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?
  • Do you have customer service experience?

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