Job Description

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Digital Product Manager

Advertiser: Liquid InteractiveMore jobs from this company

Job Information

Job Listing Date
13 Jan 2020
Melbourne, CBD & Inner Suburbs
Work Type
Information & Communication Technology, Product Management & Development

Liquid is one of Australia’s leading digital agencies. We specialise in helping consumers make high-involvement decisions in areas such as education, mental health, aged care, automotive and residential. We’re looking for an experienced Digital Product Manager for our Melbourne office. This is initially a 6 month fixed term contract.  

What’s a Product Manager in the Liquid context?

Liquid Product Managers lead project teams in researching, conceiving, creating, delivering and operating great digital products and services for clients. It’s a super-generalist role — a combination of content architect, digital strategist, product designer, business developer: defining problems, synthesizing input from multiple disciplines to come up with solutions, articulating strategy and approach, building consensus, directing work, judging when work is complete.

Product Managers are involved throughout the project lifecycle, from writing proposals and winning work, to ongoing review and optimisation of the product. They work with everyone in the company including Account Directors, Digital Producers, Designers, Writers, Developers and Data Analysts.

Product Managers spend most of their time reading, writing, sketching, discussing and reviewing. Key tools are Outlook, Slack, Word, Excel, Google Slides, JIRA, and whatever else is useful to your team.

In an agency context, a Product Manager might work on several products simultaneously. At the same time, some of our projects are substantial and ongoing, so it’s possible to be dedicated to a single project for 12 months or more.

Liquid’s head office is in Brisbane; Melbourne is a satellite office with a small team of humans and one dog. Part of the purpose of this role is to grow the Melbourne office. It’s not completely greenfields — we have clients in Melbourne — but we want someone who is comfortable and keen to work in a quasi-startup environment, grow their own team, develop their own client relationships, and work with the Melbourne team to expand the office.

What we’re looking for

  • Vision and leadership. We need someone who can stand at the prow like a bold sea captain. See what’s out there. Point the way for the crew.
  • Humility and collaboration. Even the boldest sea captain needs to be open to influence and draw out the best in the team. You should have a healthy amount of ego but also know how to make space for other people to contribute.
  • Bias for action. You learn by doing. You solve problems by prototyping. You lean towards action and experimentation.
  • Analytical mind. Bias for action doesn’t mean you’re impulsive or rash. You can study a situation, turn it over in your mind, discuss it with other people, find the points of highest leverage.
  • Dirty hands. You have impressive skill in at least one digital craft area such as content architecture and copywriting, UX/UI design, or programming. You can, if you need to, lead by example in your domain.
  • Empathy and insight. You have good understanding of human behaviour and psychology. You can evaluate a business challenge from a behavioural perspective and be reasonably accurate in your assessment.
  • Rich experience. You have a depth and diversity of perspective. Maybe that’s a weird and exotic work history. Maybe it’s deep specialist expertise. Whatever it is, you’ve got a deep well to draw from. (We’re particularly interested in people who have experience in education or health.)
  • Entrepreneurial attitude. You make your own opportunities. You don’t need other people to tell you what to do. The blank page is just an invitation to start making your own mark.
  • Track record. You have delivered successful digital projects before. They don’t have to be big or fancy. Just good.

If you're interested

We’re a successful company at the top of our game, with an authentic, immersive, egoless culture and smart people interested in solving good problems for clients who care.

If this sounds like the kind of job you’ve been looking for, send us a resume and cover letter that gives us a sense of who you are and what makes you tick. Don’t write an epic, just highlight a few compelling details. (For example, you could tell us something you are proud of and something you are regretful of in a work context—that might give us good wordcount:insight ratio.)

To apply for this role, you must have working rights to work in Australia. Only applicants successful for interview will be contacted. 

The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?
  • How many years' experience do you have as a digital product manager?
  • What's your expected annual base salary?
  • How much notice are you required to give your current employer?

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