Job Description

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Branch Manager - Eastland Branch

Advertiser: HSBC3.6 out of 53.6 overall rating (130 employee reviews) More jobs from this company

Job Information

Job Listing Date
13 Jan 2020
Location
Melbourne
Work Type
Full Time
Classification
Banking & Financial Services, Banking - Retail/Branch

Branch Manager - Eastland Branch

Some career choices have more impact than others.

 

We’re looking for progressive minds who are driven and forward-thinking, who are open to different ideas and cultures, who can connect with customers and colleagues and who’ll work with courageous integrity every day.

 

As an HSBC employee in Australia, you’ll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits. These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services and wellness programmes including discounted gym memberships.


Retail Banking and Wealth Management serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.

 

This is a full time permanent role for an ambitious individual to join the team as a  Branch Manager at our Eastland branch.

 

Responsibilities:


• Providing leadership to all Branch staff in the form of sales management, performance management, and compliance.
• Initiating and driving change in the network by introducing operational and activity best practices, employee engagement and new behavior to promote a customer focused culture.
• Setting and achieving Branch volume growth targets.
• Managing all staff activity, referrals and contacts whilst driving a culture of high performance and strong operational governance.
• Driving products and portfolio growth.
• Monitoring and supervising all transactions and procedures, ensuring they adhere to Business standards and policies.
• Coaching and leading the team to create an environment of ongoing learning and development.

Requirements:


• Minimum Higher School Certificate or equivalent certification/education. Tertiary qualifications will be highly regarded.
• Demonstrated previous leading, coaching and management experience within a Retail Branch or Area Management environment.
• Sound knowledge and understanding of financial services operations, compliance and audit requirements of a Retail Branch.
• Experience in managing budgets, revenue growth and sales targets.
• Exceptional written and verbal communication skills
• The ability to lead, supervise, mentor and motivate within a high performing sales team.
• The ability to identify customer wealth creation needs, with a strong aptitude in learning new products and services.

 

Learn more about careers - www.hsbc.com.au/careers

 

HSBC is committed to building a culture where all employees are valued and respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow in an inclusive environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by HSBC Bank Australia Limited.

Some career choices have more impact than others.

 

We’re looking for progressive minds who are driven and forward-thinking, who are open to different ideas and cultures, who can connect with customers and colleagues and who’ll work with courageous integrity every day.

 

As an HSBC employee in Australia, you’ll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits. These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services and wellness programmes including discounted gym memberships.


Retail Banking and Wealth Management serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.

 

This is a full time permanent role for an ambitious individual to join the team as a  Branch Manager at our Eastland branch.

 

Responsibilities:


• Providing leadership to all Branch staff in the form of sales management, performance management, and compliance.
• Initiating and driving change in the network by introducing operational and activity best practices, employee engagement and new behavior to promote a customer focused culture.
• Setting and achieving Branch volume growth targets.
• Managing all staff activity, referrals and contacts whilst driving a culture of high performance and strong operational governance.
• Driving products and portfolio growth.
• Monitoring and supervising all transactions and procedures, ensuring they adhere to Business standards and policies.
• Coaching and leading the team to create an environment of ongoing learning and development.

Requirements:


• Minimum Higher School Certificate or equivalent certification/education. Tertiary qualifications will be highly regarded.
• Demonstrated previous leading, coaching and management experience within a Retail Branch or Area Management environment.
• Sound knowledge and understanding of financial services operations, compliance and audit requirements of a Retail Branch.
• Experience in managing budgets, revenue growth and sales targets.
• Exceptional written and verbal communication skills
• The ability to lead, supervise, mentor and motivate within a high performing sales team.
• The ability to identify customer wealth creation needs, with a strong aptitude in learning new products and services.

 

Learn more about careers - www.hsbc.com.au/careers

 

HSBC is committed to building a culture where all employees are valued and respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow in an inclusive environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by HSBC Bank Australia Limited.

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