Job Description

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Community Engagement Coordinator

Advertiser: City of NewcastleMore jobs from this company

Job Information

Job Listing Date
13 Jan 2020
Newcastle, Maitland & Hunter
Work Type
Full Time
Marketing & Communications, Public Relations & Corporate Affairs

Newcastle is New South Wales’ second largest city, boasting stunning beaches, major sports, health and education infrastructure, a unique arts scene and eclectic bars, restaurants and cafes.

Our City is thriving and rapidly transforming. In recent years Newcastle has experienced a significant increase in development activity, with the 2018-19 Financial Year seeing building approvals top $1.55 billion.

Having just relocated to our exciting new work premises at 12 Stewart Avenue, our new environment creates a great opportunity to further align our people with our organisational vision, values and strategic directions, and leverage the great work CN is already undertaking to support cultural improvement.

A fantastic opportunity exists for an experienced Community Engagement professional to lead City of Newcastle (CN’s) engagement activities associated research and communications to support corporate decision making.

Reporting into the Media and Stakeholder Relations Manager you will lead CN’s community engagement program and deliver high level policy advice based on research.

In this role you will provide recommendations based on research to managers in order to improve future performance of the business and ensure the community is engaged in our direction.

At CN our people are valued and have access to a range of benefits that help balance life at work and at home. These include flexible working arrangements, professional development opportunities and health and well-being programs.

To be successful in this job you will need;

  • Bachelor's Degree in Communications, Marketing, Social Science or Humanities, or a related qualification, and/or an equivalent combination of contemporary experience.
  • Demonstrated success in creating strategic partnerships and developing and maintaining cooperative working relationships with a wide range of internal stakeholders, community, business, other government entities and key external stakeholders.
  • Proven ability to work at a strategic level and provide advice to senior management on best practice community and stakeholder consultation/engagement.
  • Strong written and verbal communication skills with the ability to influence and translate technical information into plain English.
  • An understanding of working within a political environment and the ability to handle sensitive issues.
  • Understanding of, and experience with, a range of social research approaches, methods, and techniques, and ability to make judgement about which are appropriate for different consultation contexts.
  • Experience in designing and implementing of qualitative and quantitative social research and analysing and interpreting research findings.
  • Demonstrated ability to lead a small team, including workflows and performance in line with strategic goals.
  • High level computer skills particularly with database management.
  • Be willing and able to work in a dynamic and fluid environment with the flexibility to work outside regular business hours during the evening and on weekends.
  • Current C Class drivers’ licence.


  • IAP2 Certificate in Engagement.
  • Demonstrated experience in project management.
  • Experience in process improvement.
  • Experience working with statistical analysis software.

Sound like the perfect job for you? Apply Now!

CN proudly promotes the principles of Equal Employment Opportunity and fosters a culture of diversity to represent the community of our Local Government Area.

All candidates will be assessed against the selection criteria outlined in the position description.  Suitable candidates may be placed on an eligibility list for future identical positions for a period of 12 months.

You must have the right to live and work in Australia to apply for this job.

Application Closing Date: Tuesday, 28 January 2020.

Remuneration: $106,032 + 9.5% Superannuation per annum for a 35-hour week.

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