Job Description

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Principal Claims Officer

Advertiser: Department of Treasury QLD1.7 out of 51.7 overall rating (3 employee reviews) More jobs from this company

Job Information

Job Listing Date
14 Jan 2020
Location
Brisbane, CBD & Inner Suburbs
Salary
$96,712 to $103,287 per annum
Work Type
Full Time
Classification
Insurance & Superannuation, Claims

Principal Claims Officer

  • Permanent full time.
  • Salary in the range of $96,712 to $103,287 per annum excluding superannuation.
  • Generous superannuation.

The Insurance Commission (IC), within the Prudential Management division of Treasury, is responsible for Queensland's motor accident insurance scheme; insurance arrangements for the Queensland Government's assets and liabilities; and advice to government on general insurance matters.  

The Queensland Government Insurance Fund (QGIF) is a self-insurance scheme for Government risks.  QGIF is essentially an internal funding arrangement with a structure similar to that of a commercial insurance operation.  QGIF provides services which identify liabilities on a whole-of-Government basis to ensure the establishment of adequate provisioning to fund claim payments. 

QGIF also assists Government agencies to manage their property and liability insurance risks more effectively and enables Treasury to identify catastrophe risks at a whole-of-Government level.

This position reports to the Manager, Claims within QGIF and works collaboratively with claims officers within the team, unit and broader Office.

The responsibilities and duties of the role include the following:

• Applying best practice principles, manage insurance claims in respect of various classes of insurance, in particular medical indemnity and general liability claims including health litigation in a common law environment, ensuring that all phases comply with the timeframes prescribed by legislation and the courts.

• Mentor and guide all claims officers and assist with agency reporting, including significant litigation and reinsurance where required. Ensure payments are authorised within delegation levels.

• Establish adequate and accurate claims estimates and promote data input behaviour and awareness that results in the processing of accurate and reliable data into the business systems.

• Provide technical advice on specific and industry issues relating to claim matters, including common law liability and property insurance claims issues. Monitor and report on compliance with claims management standards.

• Assist with the implementation of major initiatives in order to achieve unit and organisational strategic and operational goals.

• Negotiate appropriate direct settlement of claims with the claimant or solicitors acting for the claimant and approve settlements, legal and other expenses in accordance with delegations.

• Represent the Organisation at settlements, court hearings, conferences and negotiations and provide instructions as appropriate.

• Maintain and foster a professional working relationship with Insured Government agencies.

• Contribute to the development and implementation of policies, strategies, processes and systems in order to establish a culture of continuous improvement within the claims operation.

• Prepare correspondence such as reports, submissions and agreements and provide assistance with internal and external audits.

• Provide support to the Manager, Claims and IC executive management as required and actively participate in project and other activities as directed.

Applications to remain current for 12 months.

Queensland Government

The Insurance Commission (IC), within the Prudential Management division of Treasury, is responsible for Queensland's motor accident insurance scheme; insurance arrangements for the Queensland Government's assets and liabilities; and advice to government on general insurance matters.  

The Queensland Government Insurance Fund (QGIF) is a self-insurance scheme for Government risks.  QGIF is essentially an internal funding arrangement with a structure similar to that of a commercial insurance operation.  QGIF provides services which identify liabilities on a whole-of-Government basis to ensure the establishment of adequate provisioning to fund claim payments. 

QGIF also assists Government agencies to manage their property and liability insurance risks more effectively and enables Treasury to identify catastrophe risks at a whole-of-Government level.

This position reports to the Manager, Claims within QGIF and works collaboratively with claims officers within the team, unit and broader Office.

The responsibilities and duties of the role include the following:

• Applying best practice principles, manage insurance claims in respect of various classes of insurance, in particular medical indemnity and general liability claims including health litigation in a common law environment, ensuring that all phases comply with the timeframes prescribed by legislation and the courts.

• Mentor and guide all claims officers and assist with agency reporting, including significant litigation and reinsurance where required. Ensure payments are authorised within delegation levels.

• Establish adequate and accurate claims estimates and promote data input behaviour and awareness that results in the processing of accurate and reliable data into the business systems.

• Provide technical advice on specific and industry issues relating to claim matters, including common law liability and property insurance claims issues. Monitor and report on compliance with claims management standards.

• Assist with the implementation of major initiatives in order to achieve unit and organisational strategic and operational goals.

• Negotiate appropriate direct settlement of claims with the claimant or solicitors acting for the claimant and approve settlements, legal and other expenses in accordance with delegations.

• Represent the Organisation at settlements, court hearings, conferences and negotiations and provide instructions as appropriate.

• Maintain and foster a professional working relationship with Insured Government agencies.

• Contribute to the development and implementation of policies, strategies, processes and systems in order to establish a culture of continuous improvement within the claims operation.

• Prepare correspondence such as reports, submissions and agreements and provide assistance with internal and external audits.

• Provide support to the Manager, Claims and IC executive management as required and actively participate in project and other activities as directed.

Applications to remain current for 12 months.

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