Job Description

Job Header

Desktop Support Officer

Advertiser: Robert Half TechnologyMore jobs from this company

Job Information

Job Listing Date
14 Jan 2020
Location
Melbourne, CBD & Inner Suburbs
Salary
$32 - $35 p.h. + +Super
Work Type
Contract/Temp
Classification
Information & Communication Technology, Help Desk & IT Support

Desktop Support Officer

The Company

This national Pharmacy group is among the industry leaders in customer satisfaction and as Desktop Support Officer the successful candidate will be expected to bring the same ethos to your new role. With offices in every capital city and hundreds of stores, there is a great opportunity to grow with a great employer.

The Role

The ICT Level 2 Support Officer roles encompass providing support across the whole organization's network alongside supporting the Operations Manager. As a major retailer, there will be a particular emphasis upon provisioning, installation/configuration, operation and maintenance of POS systems. There will be also a mix of support of organizations software and hardware systems. Some project work and troubleshooting will be involved for those wishing to develop their skills further. As with any Support Officer role, clear communication and a passion for customer service and teamwork are mandatory.

Your Skills & Experience

  • 2+ years of experience in providing level 1 and 2 technical support
  • Ability to work in high pressure and high volume role
  • Excellent analytical, time management and multitasking skills.
  • Customer Service
  • Organizational skills

About you

The right candidate will have a excellent communication and organizational skills. This will be paired with an ability to handle multiple tasks at a time while still maintaining a focus upon customer service. A real chance to diversify experience and take the next step in your career.

What’s on offer?

  • A dynamic environment with a company that promotes personal and professional development
  • A chance for interstate travel or transfer
  • $32-$35 +Super Per Hour
  • Opportunity for Permanent position

Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.

www.roberthalf.com.au
IT'S TIME WE ALL WORK HAPPY.™

The Company

This national Pharmacy group is among the industry leaders in customer satisfaction and as Desktop Support Officer the successful candidate will be expected to bring the same ethos to your new role. With offices in every capital city and hundreds of stores, there is a great opportunity to grow with a great employer.

The Role

The ICT Level 2 Support Officer roles encompass providing support across the whole organization's network alongside supporting the Operations Manager. As a major retailer, there will be a particular emphasis upon provisioning, installation/configuration, operation and maintenance of POS systems. There will be also a mix of support of organizations software and hardware systems. Some project work and troubleshooting will be involved for those wishing to develop their skills further. As with any Support Officer role, clear communication and a passion for customer service and teamwork are mandatory.

Your Skills & Experience

  • 2+ years of experience in providing level 1 and 2 technical support
  • Ability to work in high pressure and high volume role
  • Excellent analytical, time management and multitasking skills.
  • Customer Service
  • Organizational skills

About you

The right candidate will have a excellent communication and organizational skills. This will be paired with an ability to handle multiple tasks at a time while still maintaining a focus upon customer service. A real chance to diversify experience and take the next step in your career.

What’s on offer?

  • A dynamic environment with a company that promotes personal and professional development
  • A chance for interstate travel or transfer
  • $32-$35 +Super Per Hour
  • Opportunity for Permanent position

Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.

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