Job Description

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Clinical Assistant

Advertiser: Fullerton Health4 out of 54.0 overall rating (21 employee reviews) More jobs from this company

Job Information

Job Listing Date
14 Jan 2020
Location
Sydney
Work Type
Part Time
Classification
Healthcare & Medical, Medical Administration

Clinical Assistant

Sydney Breast Clinic

We are currently seeking an enthusiastic and motivated Clinical Assistant for a Part Time role. The successful applicant will need to ensure the highest standard of patient care and customer service for all clients.

Responsibilities
  • Ensure at all times the highest level of customer service via optimal communication, presentation and professional expertise.
  • Recognise and uphold the rights of all patients and candidates accessing services, including maintaining cultural sensitivity.
  • Comply with privacy and confidentiality principles to all work practices including the Fullerton Health Australia policies and procedures.
  • Liaising with referring doctors regarding patient referral requirements
  • Explaining examination requirements at each appropriate stage  to ensure patient cooperation and alleviate fears and facilitate the consent process.
  • Observation of patient status for physical and emotional well-being
  • Liaising with appropriate clinic employees regarding patient progress along the diagnostic pathway
  • Keeping patients informed on examination and waiting time changes as appropriate
  • Managing patient concerns, and questions
  • Providing information to patients on support services where relevant
  • Assisting clinical staff where ever possible to reduce patient waiting times
  • Organising appointments for additional procedures.
  • Ensure follow up of results
  • Ensure infection control procedures are being adhered to and implemented at all times
  • Maintaining  rooms and equipment according to clinic policy and procedure
Requirements
  • Current Australian drivers licence
  • Well-presented and exceptional interpersonal abilities
  • Previous experience working in a medical environment would be highly regarded
  • Ability to multi- task, time manage and work effectively in a busy environment.
  • Demonstrated ability to exercise sensitivity and consistency in managing concerns of a sensitive and confidential nature.
  • Ability to work autonomously
  • Ability to interact and work in a multidisciplinary team
  • Demonstrated ability to resolve conflict
  • Willingness to undertake training relevant to the position
  • Intermediates computer abilities
  • Exceptional customer service
  • Excellent verbal and written communication skills
  • Commitment to best practice
  • Commitment to ethical behaviour and conduct
  • National Police Clearance
  • Pre Employment Medical
Sydney Breast Clinic   are part of  Fullerton Health Medical Centres, one of Australia's leading primary healthcare providers with 62 clinics located throughout metropolitan and regional centres, compromising of 57 medical centres, 4 dedicated skin clinics and a specialist breast clinic. 

As part of the recruitment process candidates may be required to attend a company funded pre-employment medical. 

Please note that only suitable candidates will be contacted.
fullertonhealth.com.au
Sydney Breast Clinic

We are currently seeking an enthusiastic and motivated Clinical Assistant for a Part Time role. The successful applicant will need to ensure the highest standard of patient care and customer service for all clients.

Responsibilities
  • Ensure at all times the highest level of customer service via optimal communication, presentation and professional expertise.
  • Recognise and uphold the rights of all patients and candidates accessing services, including maintaining cultural sensitivity.
  • Comply with privacy and confidentiality principles to all work practices including the Fullerton Health Australia policies and procedures.
  • Liaising with referring doctors regarding patient referral requirements
  • Explaining examination requirements at each appropriate stage  to ensure patient cooperation and alleviate fears and facilitate the consent process.
  • Observation of patient status for physical and emotional well-being
  • Liaising with appropriate clinic employees regarding patient progress along the diagnostic pathway
  • Keeping patients informed on examination and waiting time changes as appropriate
  • Managing patient concerns, and questions
  • Providing information to patients on support services where relevant
  • Assisting clinical staff where ever possible to reduce patient waiting times
  • Organising appointments for additional procedures.
  • Ensure follow up of results
  • Ensure infection control procedures are being adhered to and implemented at all times
  • Maintaining  rooms and equipment according to clinic policy and procedure
Requirements
  • Current Australian drivers licence
  • Well-presented and exceptional interpersonal abilities
  • Previous experience working in a medical environment would be highly regarded
  • Ability to multi- task, time manage and work effectively in a busy environment.
  • Demonstrated ability to exercise sensitivity and consistency in managing concerns of a sensitive and confidential nature.
  • Ability to work autonomously
  • Ability to interact and work in a multidisciplinary team
  • Demonstrated ability to resolve conflict
  • Willingness to undertake training relevant to the position
  • Intermediates computer abilities
  • Exceptional customer service
  • Excellent verbal and written communication skills
  • Commitment to best practice
  • Commitment to ethical behaviour and conduct
  • National Police Clearance
  • Pre Employment Medical
Sydney Breast Clinic   are part of  Fullerton Health Medical Centres, one of Australia's leading primary healthcare providers with 62 clinics located throughout metropolitan and regional centres, compromising of 57 medical centres, 4 dedicated skin clinics and a specialist breast clinic. 

As part of the recruitment process candidates may be required to attend a company funded pre-employment medical. 

Please note that only suitable candidates will be contacted.
The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?
  • What's your expected hourly rate?
  • Do you have experience in an administration role?
  • Do you have customer service experience?
  • How many years' experience do you have as a medical receptionist?

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