Job Description

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Senior ITC Care Coordinator

Advertiser: Bidgerdii Community Health ServiceMore jobs from this company

Job Information

Job Listing Date
31 Jan 2020
Rockhampton & Capricorn Coast
Work Type
Full Time
Healthcare & Medical, Nursing - Aged Care

About the Role:

Bidgerdii Community Health Service is currently seeking a Senior ITC Care Coordinator. The position is on a full-time permanent basis, 5 days per week.

The successful candidate is responsible for providing a high standard of professional leadership across the ITC and Allied Health team/s. This Position is located within the Bolsover Street Clinic and forms part of the Integrated Team Care/Allied Health Service work unit team which is responsible for working collaboratively with clients, general practitioners, general practice/Community-Controlled Health Service staff and a broad range of other relevant government/non-government services, to facilitate provision of appropriate multidisciplinary care for Aboriginal and/or Torres Strait Islander people with target chronic diseases, to help them manage their health in a way that meets their individual needs and will result in improved health outcomes. Adhere to Bidgerdii Community Health Service Confidentiality policy by respecting in confidence any Client, employee or otherwise sensitive information which becomes available to them during the course of their duties.  Support and comply with work health and safety, anti-discrimination, equal employment opportunity principles and practices, and operate within Bidgerdii Community Health Service Quality Management System Framework, policies and procedures.

Minimum Requirements of the role:

  1. Qualified Health Care Professional/Worker
  2. The ability to lead a small multi-disciplinary team to ensure effective screening, service delivery and administration practices are delivered in accordance with the approved Model of Care.
  3. Clinical understanding of chronic disease and chronic disease management and strong organisational skills.
  4. Understanding of the current health reform context to appreciate the direction of health care.
  5. Demonstrated ability to function with a high level of independence and proven capacity to display initiative and work effectively and efficiently without supervision, and within designated time frames.
  6. Demonstrated ability to lead / influence staff and employees.
  7. Evidence of well-developed communication, interpersonal and organisational skills.
  8. Ability to develop rapport with Aboriginal and Torres Strait Islander people and communities and provide culturally appropriate support.
  9. Strong organisational skills (prioritisation, realistic goal setting, adherence to timeframes, reliability.)
  10. Ability to capture and share clinical information with appropriate health care providers (including in electronic formats) Communicare experience would be an advantageous.
  11. Ability to advocate on behalf of Aboriginal and Torres Strait Islander people.
  12. Ability to work effectively with/engage a range of health professionals and services; and sound understanding of general practice/primary health care.
  13. High level of self-motivation/initiative and demonstrated capacity to cope with complex and demanding situations in a professional manner coupled with the ability to takes ownership of the role and pride in his/her workplace.
  14. Ability to exercise clinical judgement in a cross cultural environment/s.
  15. Ability to work as part of a team, both with Aboriginal and Torres Strait Islander. employees and other health care providers
  16. Ability to work effectively both within a multi-disciplinary team and with stakeholders across a complex primary health care environment.
  17. Ability to think conceptually, analyse issues and develop innovative solutions and strategies within organisational constraints.
  18. Conscientious with an exemplary commitment to the role.
  19. Ability to prioritise competing demands and exercise judgement and initiative.
  20. A proactive team worker with a willingness to develop new skills and knowledge rapidly.
  21. Extremely self-motivated and flexible with a ‘can-do’ attitude.

Additional Factors Essential:

  1. Some work out of normal hours of duty may be required.
  2. Occasional travel across the region (as required.)
  3. Current C Class Drivers Licence (QLD) – essential.
  4. Immunisation requirements – It is a condition of employment for this role for the employee to be, and remain, vaccinated against the following vaccine preventable diseases: measles, mumps, rubella, varicella, hepatitis B, hepatitis A and pertussis (whooping cough) during their employment.
  5. Current CPR and First Aid Certificate.
  6. Current Blue Card (Working with Children and young people) or willingness to apply for a Blue Card.
  7. Satisfactory Police Check.


To Apply:

All applications are to comprise a current resume and a brief covering letter outlining responses to the above Minimum and Practical key requirements.


Please apply through


Closing date for applications – Saturday, 29th February 2020

Late applications will not be accepted.


Aboriginal and Torres Strait Islander people are encouraged to apply.

The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?
  • How many years' experience do you have as a care coordinator?
  • Do you have customer service experience?
  • Which of the following Microsoft Office products are you experienced with?
  • How many years of people management experience do you have?

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