POSITION SUMMARY                   

Quality & Safeguarding Coordinator is to lead quality, compliance and safeguarding in the Association, driving change across the client services divisions of Association. The position guides the provision of high quality accredited services and supports to people with a disability and will be pivotal in supporting the implementation of the requirements under the NDIS Quality and Safeguarding Commission and any other relevant legislation.

This position is responsible for:

The position is directly responsible for the quality and compliance accountabilities and the achievement of Key Performance Indicators.

In addition the position provides support for the CEO on Quality and NDIS Safeguard matters in his/her absence.

Key Operational Responsibilities

• Quality and Compliance
• Assist in Business Planning on Quality Assurance
• Industry Analysis on Quality, Compliance and Safeguarding
• Build other Professional Relationships

SELECTION CRITERIA                  

Essential

• Degree in disability or human services (or) Extensive industry experience in the disability and/or community service sector.
• Comprehensive knowledge and experience of contract compliance and quality accreditation processes.
• Demonstrated ability to analyse, prepare, undertake and report on change management initiatives.
• Demonstrated understanding of sound Risk Management and Work Health and Safety Practices.
• Demonstrated ability to lead and collaborate with others to achieve business objectives and achieve outcomes.
• Demonstrated capacity to transform conceptual and strategic thinking into operational and sustainable practice.
• Ability to work effectively with government and industry representatives to influence change in policy and direction when required.
• High level communication skills including experience in writing and ability to write for a range of different audiences.
• A willingness and ability to comply with the Association’s Code of Conduct for staff.

Desirable:

• Personal - Persistence, optimism and decisiveness.
• Conceptual and analytical thinking – Reason through problems and create solutions or new ideas.
• Interpersonal – Confidently conveys ideas and information and handles difficult and sensitive communications.
• Influence and negotiation – gains agreement to proposals and ideas.
• Initiative and accountability – Proactive and self-managing. Accounts for own decisions.
• Active listening – Capacity to hear what is said and discern what is implied

If your are interested in bringing your Quality Assurance skills, knowledge and experience to St Michaels Association Inc then please feel free to contact John Gilpin, CEO on (03) 6331 7651 or email john.gilpin@stmichaels.asn.au

Mail address:

PO BOX 306, Newstead Tasmania 7250