Job Description

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General Insurance Assistant

Private Advertiser

Job Information

Job Listing Date
11 Feb 2020
Location
Cairns & Far North
Work Type
Full Time
Classification
Insurance & Superannuation, Brokerage

About the business

We are a commercial insurance brokerage based in Cairns CBD. We specialise in corporate, commercial and SME Insurance. We are a growing company with offices currently located on the Gold Coast, Sydney and Cairns. 

About the role

As a general insurance assistant, your role will be supporting our Cairns GM with administrative duties, claims handling & lodgement, client management and office support.

Your main responsibilities will be:

  • General Insurance Processing 
  • Answering and directing incoming calls 
  • Initial client contact with direction from managing broker
  • Initial lodgement direct with the insurer 
  • Ongoing claims management
  • Reviewing and negotiating settlement to ensure client satisfaction 
  • Quoting and binding insurance policies 
  • General office duties including, banking, mail collection and ordering of stationery 

Flexible work hours available to the right candidate. 

Benefits and perks

  • Be part of a growing company with a friendly working environment

Skills and experience

  • Previous experience in the General Insurance Industry  
  • Excellent knowledge of claims guidelines within a broad range of general insurance products
  • WinBeat experience preferred but not necessary
  • Great communication and confidence to speak with customers, insurers and brokers
  • Strong written and verbal communication 
  • The ability to work autonomously and as part of a team 
  • Enthusiastic worker with a desire to succeed 
  • Exceptional customer service skills

The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?
  • How many years' experience do you have in the insurance industry?
  • How much notice are you required to give your current employer?

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