Job Description

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IT Support & Network Administrator

Advertiser: Seed Heritage2.5 out of 52.5 overall rating (87 employee reviews) More jobs from this company

Job Information

Job Listing Date
13 Feb 2020
Melbourne, CBD & Inner Suburbs
Salary + Super + Discounts
Work Type
Full Time
Information & Communication Technology, Networks & Systems Administration
An exciting opportunity has arisen for a Support & Network Administrator to join our Technology Team at our St Kilda Rd, Melbourne Head Office. Reporting to the CIO and working closely with another skilled Systems and Network Administrator, Technology Service Desk Team and POS Development Team, you will ensure the reliable, efficient and secure operation of our technology infrastructure across Head Offices, Warehouses and ~500 Stores in Australia, New Zealand, Hong Kong and Singapore.
Some Key Responsibilities include, but are not limited to:
  • Install and configure new systems, servers, networks and applications.
  • Monitor systems and networks, including their confidentiality, integrity and availability.
  • Create and update SOEs.
  • Deploy OS patches, firmware upgrades, etc.
  • Perform ongoing performance tuning.
  • Maintain and improve technology processes and automations.
  • Resolve technology bugs, errors and outages.
  • Assist with escalations and overflow from our Technology Service Desk.

You possess the following skills:
  • Excellent written and verbal communication skills.
  • Excellent project management and time management skills.
  • Infrastructure: Amazon Web Services (AWS), VMware ESX, Veeam, MPLS, Ubiquiti.
  • Applications: Microsoft Office 365, Microsoft SQL Server, Symantec Email, Active Directory (AD), Azure AD, WDS, WSUS.
  • Environments: Windows Server, Windows 7-10.
  • SOE Design, Development and Automation.
  • OS and Application Security Patching.

Highly desirable experience:
  • Working knowledge of the retail industry and its technology requirements.
  • Working knowledge of Apple Mac management.
  • Working knowledge of mobile device management (MDM).
  • Working knowledge of Zendesk, JIRA or similar issue/task tracking systems.

You MUST include answers to the following questions in your application:
  • Are you eligible to work in Australia?
  • Expected Annual Salary package?
  • What is the most interesting IT-related problem that you’ve solved?
  • What is the most complex IT project that you’ve delivered? Why?

Seed Heritage seeks to provide an unparalleled shopping experience and brand aesthetic, comprising of beautifully designed apparel, accessories and footwear for woman, teen, child and baby.

We now reach a global audience, boasting more than 280 stores in destinations including New Zealand, Hong Kong and Singapore.

If you would value working for a highly respected brand, and are passionate about growing your career, then we would love to hear from you. Don't miss your chance to join our success story! APPLY NOW!

Click the link below to explore more! The proud and passionate team are waiting for you!
The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?
  • What's your expected annual base salary?
  • Do you have experience working in a technical support role?
  • How many years' experience do you have as a systems administrator?
  • Have you completed a qualification in ICT?

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