Job Description

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Part Time Medical Receptionist

Advertiser: Cavenagh Medical CentreMore jobs from this company

Job Information

Job Listing Date
14 Feb 2020
Work Type
Part Time
Healthcare & Medical, Medical Administration

We are seeking a passionate, kind and friendly receptionist to join our reception team to provide an outstanding customer experience. You will need to be available to work during our opening hours, Monday to Friday between 7.30am and 7pm and Saturdays 8.30am to 1pm. This would be on a rotating roster.


Job Tasks and Responsibilities

  • Greeting patients upon arrival and ensuring they are checked in correctly and personal information is confirmed.
  • Answer phone calls and manage appointment bookings
  • Electronic billing of patients and making next appointment
  • Effectively & efficiently managing patient interactions to ensure a stress-free journey for patients
  • General office duties such as banking, scanning, photocopying and re-stocking consulting rooms
  • Friendly verbal & in writing communication with patients, staff and outside stakeholders
  • Undertaking opening and closing duties


Personal Attributes

  • A calm & down to earth attitude and warmth towards staff and patients
  • Confident, adaptable and flexible
  • Able to work under pressure and make responsible decisions
  • Ability to work in a team as well as independently
  • Organised and proven multi-tasker
  • Well-presented, outgoing, friendly and compassionate
  • Effective problem solver
  • Honest, punctual, excellent time manager
  • Self-motivated and enthusiastic
  • Kind, serving heart



  • Respectful, courteous and friendly with a patient centric focus
  • Ability to quickly learn medical software (Genie)
  • Hard-working, ethical and professional
  • Great attention to detail
  • Prepared to ‘go above and beyond’ for our customers and your co-workers
  • Ability to work extra hours to cover staff annual leave and illness


Highly Regarded

  • Experience in a GP Clinic
  • Immediate start


Our commitment to you is that you:

  • Will be given a high level of respect from our patients and our staff
  • Will learn lots about health and the health industry
  • Will be trained and supported to grow as a person in dealing with people who come to us asking for help
  • Will be led by a person whose job it is to make you successful


We are seeking a long-term commitment to this position. Please apply online through this ad with a cover letter and resume Please note that only short-listed candidates will be contacted.


The application form will include these questions:
  • How many years' experience do you have as a medical receptionist?
  • Do you have customer service experience?
  • How many years' experience do you have as a receptionist?
  • What's your expected hourly rate?
  • Are you available to work school holidays?

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