Job Description

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Customer Care Advisor - Part-time

Advertiser: Capital Smart Repairs3.6 out of 53.6 overall rating (25 employee reviews) More jobs from this company

Job Information

Job Listing Date
14 Feb 2020
Location
Melbourne, Northern Suburbs
Salary
Lunches provided daily
Work Type
Part Time
Classification
Call Centre & Customer Service, Customer Service - Customer Facing

Customer Care Advisor - Part-time

About Us

We are a leading-edge collision repair centre business with over 50 sites located throughout Australia and New Zealand. Redefining the industry, S.M.A.R.T offers state of the art premises built to deliver efficient repair practices and excellent working conditions. S.M.A.R.T is growing and is fast developing a reputation for excellence in customer service. We are seeking a results focused customer service professional to join our team at Tullamarine on a 6 month contract.

About the Role

You will be the first point of contact for our customers in this fast paced front of house role.  You will use your previous customer service expertise and rapport building skills to put the customer at ease, show you understand their story and clearly explain the S.M.A.R.T difference, instilling confidence that the customer has left their car in very capable hands. 

This role is a 25 hour week working Monday to Friday doing the following hours:

Week 1: 7am to 12pm

Week 2: 12pm to 5pm

We are seeking someone who has the flexibility to do additional hours and help out at surrounding sites and 

  • Strives to achieve a positive customer experience in every interaction
  • Has previous experience in a customer facing high paced environment
  • Has high attention to detail
  • Is organised and has exceptional time management skills
  • Can build rapport in person as well as over the phone
  • Works well in a team

For You

In reward for your expertise you will be offered a collaborative team environment and have access to a great range of employee discounts across our partner networks. You will have your uniform, morning tea and lunches provided and be supported by a fantastic team of customer service professionals. On the job training provided.

Apply Now:

If this sounds like something you would like to be part of then please select APPLY NOW.

 

capitalsmartcareers.com

About Us

We are a leading-edge collision repair centre business with over 50 sites located throughout Australia and New Zealand. Redefining the industry, S.M.A.R.T offers state of the art premises built to deliver efficient repair practices and excellent working conditions. S.M.A.R.T is growing and is fast developing a reputation for excellence in customer service. We are seeking a results focused customer service professional to join our team at Tullamarine on a 6 month contract.

About the Role

You will be the first point of contact for our customers in this fast paced front of house role.  You will use your previous customer service expertise and rapport building skills to put the customer at ease, show you understand their story and clearly explain the S.M.A.R.T difference, instilling confidence that the customer has left their car in very capable hands. 

This role is a 25 hour week working Monday to Friday doing the following hours:

Week 1: 7am to 12pm

Week 2: 12pm to 5pm

We are seeking someone who has the flexibility to do additional hours and help out at surrounding sites and 

  • Strives to achieve a positive customer experience in every interaction
  • Has previous experience in a customer facing high paced environment
  • Has high attention to detail
  • Is organised and has exceptional time management skills
  • Can build rapport in person as well as over the phone
  • Works well in a team

For You

In reward for your expertise you will be offered a collaborative team environment and have access to a great range of employee discounts across our partner networks. You will have your uniform, morning tea and lunches provided and be supported by a fantastic team of customer service professionals. On the job training provided.

Apply Now:

If this sounds like something you would like to be part of then please select APPLY NOW.

 

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