Job Description

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Lab Administrator

Advertiser: SunDoctors Skin Cancer Clinics1.3 out of 51.3 overall rating (11 employee reviews) More jobs from this company

Job Information

Job Listing Date
14 Feb 2020
Location
Sydney, North West & Hills District
Work Type
Casual/Vacation
Classification
Administration & Office Support, Administrative Assistants

Lab Administrator

Laboratory Administration, Customer Service & Data Entry

About Us

Southern Sun Pathology is dedicated to the accurate and timely diagnosis of skin cancer.  Our pathology laboratory is the largest dedicated Dermatopathology practice in Australia, based in Thornleigh.

About the Role

We are looking for a switched-on, highly organised and energetic Laboratory Administrator to join our team. 

Duties of the role include:

  • Managing the outsourced typing process and workflow,
  • Monitoring and chasing urgent and overdue cases,
  • Troubleshooting lab information system issues,
  • Monitoring email inbox and following through on queries,
  • Processing invoices and billing queries,
  • Answering calls, when required
  • Providing customer service to our referring doctors,
  • Filing, archiving and mail-outs
  • Monitoring shared inboxes
  • Working with laboratory staff and assisting pathologists
  • Other administrative duties as required by the laboratory team.

About You

  • Highly organised and excellent ability to prioritise, with a can-do attitude
  • Experience in data entry and/or typing preferred but not essential
  • Excellent interpersonal and customer service skills 
  • Experience in an administration, customer service or reception teams highly preferred
  • Intermediate to advance skills MS office software packages
  • Excellent attention to detail
  • Strong verbal and written communication skills
  • Knowledge of medical terminology would be ideal

A competitive hourly rate can be discussed.

If you are interested in this opportunity, please submit your CV and covering letter by clicking the 'Apply' button.

 

www.sundoctors.com.au

Laboratory Administration, Customer Service & Data Entry

About Us

Southern Sun Pathology is dedicated to the accurate and timely diagnosis of skin cancer.  Our pathology laboratory is the largest dedicated Dermatopathology practice in Australia, based in Thornleigh.

About the Role

We are looking for a switched-on, highly organised and energetic Laboratory Administrator to join our team. 

Duties of the role include:

  • Managing the outsourced typing process and workflow,
  • Monitoring and chasing urgent and overdue cases,
  • Troubleshooting lab information system issues,
  • Monitoring email inbox and following through on queries,
  • Processing invoices and billing queries,
  • Answering calls, when required
  • Providing customer service to our referring doctors,
  • Filing, archiving and mail-outs
  • Monitoring shared inboxes
  • Working with laboratory staff and assisting pathologists
  • Other administrative duties as required by the laboratory team.

About You

  • Highly organised and excellent ability to prioritise, with a can-do attitude
  • Experience in data entry and/or typing preferred but not essential
  • Excellent interpersonal and customer service skills 
  • Experience in an administration, customer service or reception teams highly preferred
  • Intermediate to advance skills MS office software packages
  • Excellent attention to detail
  • Strong verbal and written communication skills
  • Knowledge of medical terminology would be ideal

A competitive hourly rate can be discussed.

If you are interested in this opportunity, please submit your CV and covering letter by clicking the 'Apply' button.

 

The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?
  • What's your expected hourly rate?

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