Job Description

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Claims Officer (Workers' Comensation)

Advertiser: Insurance Commission of WA2.8 out of 52.8 overall rating (6 employee reviews) More jobs from this company

Job Information

Job Listing Date
14 Feb 2020
Location
Perth, CBD, Inner & Western Suburbs
Salary
$62,172 pa + Super, with potential for growth
Work Type
Full Time
Classification
Insurance & Superannuation, Workers' Compensation

Claims Officer (Workers' Comensation)

The Insurance Commission is a State owned Government Trading Enterprise that provides motor injury insurance to almost two million Western Australian motorists and manages the self-insurance arrangements of the Western Australian Government.

Generating $1.5 billion in annual revenue and earnings and with total assets of approximately $6.1 billion, the Insurance Commission is a substantial self–funded statutory authority.

The Insurance Commission’s commitment to a high performance corporate culture, having a workforce that reflects the diversity of our customers and continuous improvement is creating new opportunities for talented people to improve service delivery.  

The Role

We are establishing a pool of suitable candidates to fill permanent and fixed term opportunities as Claims Officers (Workers’ Compensation) in our Government Insurance Division.

This role manages a portfolio of Workers’ Compensation claims and supports clients in the injury management process.

Claims Officers work together in a supportive and committed team and there is opportunity to develop a career in Workers’ Compensation claims management with the Insurance Commission.

The Person

You will align with our values and have the capability to:

  • deliver customer service through building and utilising relationships to influence outcomes;
  • work collaboratively in a team;
  • communicate effectively both verbally and in writing with a range of stakeholders;
  • effectively manage workers’ compensation injury claims to achieve desired outcomes;
  • understand and appropriately apply injury management principles and practices; and
  • think flexibly with a desire for service delivery innovation.

Training, coaching and mentoring will be provided.

Workplace Diversity

The Insurance Commission aims to have a workforce that reflects the diversity of our customers and encourages applications from women, young people, Indigenous Australians, people from culturally and linguistic diverse backgrounds and people with disability.

Application Requirements

To be considered, applicants are encouraged to provide a detailed resume and a two page response addressing the capabilities for the role. This information should be based on the work related requirements in the job description form.

For more information or to apply please visit Jobswa. Applications must be received by 4:00 pm (AWST) Friday, 28 February 2020. 

Appointment Information

Suitable applicants will be placed in an appointment pool for up to twelve months. Selection to the pool does not guarantee appointment. Appointments may be made from this pool as opportunities arise and may be full time or part time, permanent or contract, including contracts with the possibility of extension and/or conversion to permanency.

Any offer of employment is conditional upon the applicant providing a satisfactory National Police Clearance which is no more than six months old.

What You’ll Enjoy

Benefits of working with us include flexible working arrangements, career development opportunities and a Perth CBD location close to transport hubs. For more information, refer to our Careers page.

General Enquiries

Mandy Leask, Client Service Manager on (08) 9264 3371.    



The Insurance Commission is a State owned Government Trading Enterprise that provides motor injury insurance to almost two million Western Australian motorists and manages the self-insurance arrangements of the Western Australian Government.

Generating $1.5 billion in annual revenue and earnings and with total assets of approximately $6.1 billion, the Insurance Commission is a substantial self–funded statutory authority.

The Insurance Commission’s commitment to a high performance corporate culture, having a workforce that reflects the diversity of our customers and continuous improvement is creating new opportunities for talented people to improve service delivery.  

The Role

We are establishing a pool of suitable candidates to fill permanent and fixed term opportunities as Claims Officers (Workers’ Compensation) in our Government Insurance Division.

This role manages a portfolio of Workers’ Compensation claims and supports clients in the injury management process.

Claims Officers work together in a supportive and committed team and there is opportunity to develop a career in Workers’ Compensation claims management with the Insurance Commission.

The Person

You will align with our values and have the capability to:

  • deliver customer service through building and utilising relationships to influence outcomes;
  • work collaboratively in a team;
  • communicate effectively both verbally and in writing with a range of stakeholders;
  • effectively manage workers’ compensation injury claims to achieve desired outcomes;
  • understand and appropriately apply injury management principles and practices; and
  • think flexibly with a desire for service delivery innovation.

Training, coaching and mentoring will be provided.

Workplace Diversity

The Insurance Commission aims to have a workforce that reflects the diversity of our customers and encourages applications from women, young people, Indigenous Australians, people from culturally and linguistic diverse backgrounds and people with disability.

Application Requirements

To be considered, applicants are encouraged to provide a detailed resume and a two page response addressing the capabilities for the role. This information should be based on the work related requirements in the job description form.

For more information or to apply please visit Jobswa. Applications must be received by 4:00 pm (AWST) Friday, 28 February 2020. 

Appointment Information

Suitable applicants will be placed in an appointment pool for up to twelve months. Selection to the pool does not guarantee appointment. Appointments may be made from this pool as opportunities arise and may be full time or part time, permanent or contract, including contracts with the possibility of extension and/or conversion to permanency.

Any offer of employment is conditional upon the applicant providing a satisfactory National Police Clearance which is no more than six months old.

What You’ll Enjoy

Benefits of working with us include flexible working arrangements, career development opportunities and a Perth CBD location close to transport hubs. For more information, refer to our Careers page.

General Enquiries

Mandy Leask, Client Service Manager on (08) 9264 3371.    

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