Job Description

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Clinical Practice Improvement Specialist

Advertiser: RSL Lifecare2.9512 out of 53.0 overall rating (41 employee reviews) More jobs from this company

Job Information

Job Listing Date
11 Mar 2020
Sydney, North Shore & Northern Beaches
Work Type
Full Time
Healthcare & Medical, Nursing - Educators & Facilitators

About RSL LifeCare

RSL LifeCare is a leader in senior living, providing high quality retirement villages, aged care homes and personal home care throughout NSW, South-East QLD and the ACT. Proudly serving Australia for over 100 years, RSL LifeCare is a successful and growing not-for-profit organisation which began as a haven for war veterans and today is open to all Australians.

Our vision is one of “Continuing the ANZAC spirit” by developing supportive, dynamic retirement living communities and providing award-winning, innovative and personalised care for our clients and residents. We are passionate about supporting our residents and clients to live fulfilling lives and enable their sense of wellbeing and independence.

The Opportunity

RSL LifeCare is dedicated to continuous quality improvement and providing practical, efficient support to our retirement villages and aged care facilities. Due to continued growth, positions exist for Clinical Practice Improvement Specialists to join our team. As a Clinical Practice Improvement Specialist, you will report to the Clinical Practice Improvement Manager.

Your Primary Responsibilities include:

Supporting the Clinical Practice Improvement Manager, to implement clinical and care practice improvement strategy for all RSLLC services, so that staff can more effectively and safely carry out their clinical and care roles. This position will directly support programs designed to ensure clinical and care practices are evidence-based, innovative and current. This will enable RSL LifeCare to deliver market-leading services. In addition to this you will:

  • Contribute to the implementation of the Clinical Governance Framework within all regions.
  • Provide analysis of clinical outcome data, staff and customer feedback and audit outcomes to identify priorities for practice improvement on an ongoing basis.
  • Contribute to planning and delivery of work with the Learning and Development Team and the Quality and Compliance Specialists Team to implement health literacy strategy.
  • Contribute to development and implementation of strategies to improve clinical and care practices and outcomes.
  • Contribute to and engage in the continuous improvement of care management systems to ensure suitability for the ongoing delivery of excellence in care services.
  • Assist in the development of organisational capability through coaching, training and presenting clinical governance portfolio learnings across the organisation.
  • In consultation with your Manager, assist with, or undertake research on best practice care models and assist with the implementation of findings.
  • Contribute to the development, continuous improvement and delivery of training programmes, packages and learning pathways for individuals, teams and services and build capacity in Improvement Science methodologies. 
  • Provide expert advice and support to services experiencing geronto-specific clinical challenges including complex co-morbidities, challenging behaviours and mental health issues, unresolved adverse incident trends, end of life needs etc.



To be considered, you will have:

  • Postgraduate qualifications in a relevant health-related discipline.  
  • Current registration with AHPRA as a Registered Nurse.
  • Significant gerontological practice experience.
  • Demonstrated experience and competence in use of data to evaluate health care outcomes.
  • Experience in the delivery of education frameworks, training programmes and packages and competency frameworks.
  • Sound knowledge of clinical improvement science and experience in its application in the context, ideally, of multidisciplinary health care settings.
  • Sound knowledge and understanding of adult learning principles.  
  • Well-developed written and analytical skills, including the ability to analyse and interpret highly complex information from numerous sources.  
  • Strong interpersonal, verbal communication, influencing and negotiation skills with experience engaging with senior stakeholders.

We Offer

  • Salary packaging opportunities as a not-for-profit organisation.
  • Opportunity to join an organisation that strives to make a genuine positive difference for our residents, people and community.

As part of the application process you will be required to undergo a National Criminal History Check and must hold valid Australian work rights as well as a current Australian Driver’s Licence.

Local, intrastate and interstate travel may be required.

To express interest

To express your interest, please select “Apply Now”. Please include your resume and covering letter addressing the selection criteria for the role

The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?
  • Are you currently registered with the Australian Health Practitioner Regulation Agency (AHPRA)?

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