Job Description

Job Header

QLD Customer Service Representative

Advertiser: Coadys Personnel Consultants P/LMore jobs from this company

Job Information

Job Listing Date
16 Mar 2020
Location
Brisbane, CBD & Inner Suburbs
Salary
$50,000 - $54,000 + Super
Work Type
Full Time
Classification
Call Centre & Customer Service, Customer Service - Call Centre
QLD Customer Service Representative

Lively, Modern & Social Office Environment

Fabulous CBD Location

AmazingStaff Benefits

(Platinum Gym Membership, Daily Breakfast & More!)



This is a truly superb opportunity for a passionate Customer Service person to join a successful and highly progressive technology company. Working as part of a dynamic team, full training will be provided in the specifics of this unique role where you will assist customers with online searching services. Specifically you will:-
  • Answer inbound calls and handle preliminary enquiries; action / re-direct as required
  • Support clients with basic / routine issues relating to their use of the Company's online software product
  • Maintain up-to-date knowledge of products and services
  • Communicate with clients and internal teams promptly, clearly and accurately to ensure the highest standards of service
  • Record detailed information for calls requiring further escalation
To be considered for this position you will have an excellent phone manner along with clear and upbeat verbal communication skills.  Whilst full training will be provided in all aspects of the role, experience in inbound high volume call centre handling is essential (Call Centre or Reception/Switch).  To be successful you will be someone who thrives in a fast-paced environment working to KPI's (response time, calls taken/closed etc)

There are exceptional career progression opportunities within this impressive business to areas such as Administration, Marketing, Sales & Technical roles and high performers will be recognised and promoted quickly!

The role is available now so end your resume to Coadys today for immediate consideration.

Please note only shortlisted candidates will be contacted.

To review more of Coadys current opportunities visit our website: www.coadys.com.au

Lively, Modern & Social Office Environment

Fabulous CBD Location

AmazingStaff Benefits

(Platinum Gym Membership, Daily Breakfast & More!)



This is a truly superb opportunity for a passionate Customer Service person to join a successful and highly progressive technology company. Working as part of a dynamic team, full training will be provided in the specifics of this unique role where you will assist customers with online searching services. Specifically you will:-
  • Answer inbound calls and handle preliminary enquiries; action / re-direct as required
  • Support clients with basic / routine issues relating to their use of the Company's online software product
  • Maintain up-to-date knowledge of products and services
  • Communicate with clients and internal teams promptly, clearly and accurately to ensure the highest standards of service
  • Record detailed information for calls requiring further escalation
To be considered for this position you will have an excellent phone manner along with clear and upbeat verbal communication skills.  Whilst full training will be provided in all aspects of the role, experience in inbound high volume call centre handling is essential (Call Centre or Reception/Switch).  To be successful you will be someone who thrives in a fast-paced environment working to KPI's (response time, calls taken/closed etc)

There are exceptional career progression opportunities within this impressive business to areas such as Administration, Marketing, Sales & Technical roles and high performers will be recognised and promoted quickly!

The role is available now so end your resume to Coadys today for immediate consideration.

Please note only shortlisted candidates will be contacted.

To review more of Coadys current opportunities visit our website: www.coadys.com.au

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