Job Description

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Case Support Worker x 2

Advertiser: KLC Recruitment Pty LtdMore jobs from this company

Job Information

Job Listing Date
17 Mar 2020
Melbourne, Eastern Suburbs
Work Type
Community Services & Development, Child Welfare, Youth & Family Services
  • Eastern Suburbs Location
  • Full Time hours until end of May 2020
  • Supporting 14 Staff 


Our client is a specialist family violence service in the Eastern Suburbs of Melbourne and they provide an integrated range of support and services to empower women and children who have experienced and are responding to family violence. They provide support, information, case management, risk assessment, safety planning, community education, programs for pet safety and a strong network of referral pathways to other services. They currently require a Case Support Worker to organise daily priorities which directly support the Specialist Family Violence Advocates and managers with the assessment and response teams.


To be successful for this role you must have;

  • Basic understanding of family violence and theories that relate to family violence including trauma informed practice and case management 
  • Competency with Microsoft Office suite 
  • Excellent organisational, administration and time-management skills
  • Well developed conceptual, analytical and problem solving skills 
  • Well developed verbal, interpersonal and written skills
  • Current National Police Check (within 3 years) and an International Police Check if you have worked more than 12 months in a country outside of Australia in the last 10 years.


Your responsibilities will include;

  • Assisting assessment and response workers in their work evaluating risk, safety planning and responding to the needs of women and children experiencing family violence
  • Follow-up calls to clients, establishing contact with external suppliers and communication with both external agencies and other internal teams
  • Undertake data entry and overall administration duties where required
  • Assist team members in the preparation and maintenance of appropriate, accurate and confidential client records

If this sounds like the ideal role for you please APPLY NOW with your current CV and Cover Letter or for more information about this role or other roles advertised by KLC Recruitment, please call 9857 6756

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