Job Description

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Superannuation Consultant

Advertiser: ESSSuperMore jobs from this company

Job Information

Job Listing Date
20 Mar 2020
Location
Melbourne
Work Type
Contract/Temp
Classification
Insurance & Superannuation, Fund Administration
Superannuation Consultant

About Us
ESSSuper is one of Australia's biggest super funds with more than 132,000 members and over $31 billion in funds under management. We're continually seeking to enhance the way we work to exceed the expectations of our members and to meet the evolving demands of our industry.

About the opportunity

You'll work as part of our Administration function and will be primarily focused on the processing of member benefit applications and employer contributions.
  • Processing payment applications and all responding to member and employer queries.
  • Resolving queries within tight deadlines.
  • Updating and maintaining member and employer information.
  • Processing transactions quickly while maintaining a high quality output.
  • Actively look for opportunities to improve processes and work practices.
  • Providing adhoc support to other teams to ensure service excellence is maintained across the business during peak processing periods.
  • 9 month contract available  
What we're looking for
We're looking for an enthusiastic self-starter who brings focus and diligence to everything they do.  The following will also be highly regarded:
  • Direct experience in superannuation administration - experience with payments would be ideal;
  • Excellent verbal and written communication skills;
  • An ability to navigate and utilise complex computer systems;
  • High levels of accountability for solving problems or resolving issues;
  • The ability to quickly build rapport with employers and colleagues alike in order to foster collaboration, high standards of service and productivity.
  
What we offer
IMPACT - Your work will have meaning, serving the people who serve the community. We are passionate about serving our members and supporting them in getting the best possible superannuation and retirement outcomes.
  
DEVELOPMENT - We foster achievement through the development of our people. You'll build expertise and agility that creates professional growth equips you to rise to the challenges of the future.
  
FLEXIBILITY - Our benefits and work practices promote the health and wellbeing of our people. We value a supportive, inclusive and family friendly environment.
  
RELATIONSHIPS - Being part a small organisation within a dynamic sector draws people to ESSSuper, the supportive work environment keeps them here. You'll build strong relationships and collaborate to continually strengthen the experience of our

About Us
ESSSuper is one of Australia's biggest super funds with more than 132,000 members and over $31 billion in funds under management. We're continually seeking to enhance the way we work to exceed the expectations of our members and to meet the evolving demands of our industry.

About the opportunity

You'll work as part of our Administration function and will be primarily focused on the processing of member benefit applications and employer contributions.
  • Processing payment applications and all responding to member and employer queries.
  • Resolving queries within tight deadlines.
  • Updating and maintaining member and employer information.
  • Processing transactions quickly while maintaining a high quality output.
  • Actively look for opportunities to improve processes and work practices.
  • Providing adhoc support to other teams to ensure service excellence is maintained across the business during peak processing periods.
  • 9 month contract available  
What we're looking for
We're looking for an enthusiastic self-starter who brings focus and diligence to everything they do.  The following will also be highly regarded:
  • Direct experience in superannuation administration - experience with payments would be ideal;
  • Excellent verbal and written communication skills;
  • An ability to navigate and utilise complex computer systems;
  • High levels of accountability for solving problems or resolving issues;
  • The ability to quickly build rapport with employers and colleagues alike in order to foster collaboration, high standards of service and productivity.
  
What we offer
IMPACT - Your work will have meaning, serving the people who serve the community. We are passionate about serving our members and supporting them in getting the best possible superannuation and retirement outcomes.
  
DEVELOPMENT - We foster achievement through the development of our people. You'll build expertise and agility that creates professional growth equips you to rise to the challenges of the future.
  
FLEXIBILITY - Our benefits and work practices promote the health and wellbeing of our people. We value a supportive, inclusive and family friendly environment.
  
RELATIONSHIPS - Being part a small organisation within a dynamic sector draws people to ESSSuper, the supportive work environment keeps them here. You'll build strong relationships and collaborate to continually strengthen the experience of our

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