Job Description

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Support worker

Advertiser: St Vincent de Paul3.8299 out of 53.8 overall rating (294 employee reviews) More jobs from this company

Job Information

Job Listing Date
23 Mar 2020
Location
Northern QLD
Salary
$37.28 per hour
Work Type
Casual/Vacation
Classification
Community Services & Development, Housing & Homelessness Services

Support worker

  • Casual Position Available

 

Life at Vinnies

At Vinnies, you'll be joining a team of committed staff and volunteers who work to improve the lives of those they assist throughout the community. We're bold with ideas and operate with pace and passion. Always looking for better ways to achieve our 'good works', Vinnies employees are innovative professionals who are driven to help make positive change. Vinnies Queensland is a highly regarded charity organization with sites all over Queensland!

 

The Role

We are currently seeking a casual Homelessness Support Worker based in our Townsville Hostel.

The Townsville Hostel provides temporary shelter together with case management support to homeless males over the age of 18. Support focuses on identifying and overcoming barriers to obtaining long term safe, secure and sustainable housing.   

To be successful in the role, you will meet the following criteria:

  • Client case management activities
  • Support for clients in their daily tasks and activities
  • Frequent liaison with external providers including mental health, legal, law enforcement and Centrelink services and personnel
  • Office and administrative tasks including case notes and reporting obligations
  • General cleaning tasks in rooms and common areas <hostel only>
  • First aid as required <hostel only>
  • Ability to perform shift work including overnight <hostel only>
  • Demonstrate genuine respect for all people regardless of their situation
  • Ability to work within the philosophy of the St Vincent de Paul Society and in accordance with policy and procedures to promote the values and mission of the Society
  • Current Queensland driver's licence
  • The successful candidate will be required to satisfactorily complete pre-employment checks which will include a National Criminal History Records Check

Key Selection Criteria

  • Client Services
  • Demonstrated experience/knowledge of issues affecting clients accessing Human Services Support Programs
  • Demonstrated experience in providing functional support within a case management framework
  • Administration & Documentation
  • Certificate IV in Community Services or similar
  • Demonstrated computer literacy including word processing, Excel and Outlook.
  • Demonstrated ability to work autonomously to ensure job/responsibilities are completed on time
  • Communication & Teamwork
  • Demonstrated ability to establish working relationships with a wide range of people and organisations
  • Demonstrated sound written and oral communication skills to communicate with staff at all levels of the organisation
  • Risk & Compliance
  • Demonstrated understanding of continuous quality improvement
  • Health & Safety
  • Demonstrated ability to comply with all relevant Workplace Health & Safety legislation
  • Benefits
  • An attractive remuneration package, salary package options available, ongoing training and development opportunities and the satisfaction of working within a friendly and supportive team

To apply, please submit your resume and cover letter via SEEK or our Careers Website today!  

The St Vincent de Paul Society Queensland is an Equal Opportunity Employer. Individuals from culturally and linguistically diverse backgrounds are encouraged to apply.  

You will be required to complete a police check should you be successful in being appointed to our organisation.  To be eligible for this position you must have an appropriate visa to work in Australia/New Zealand.

 

  • Casual Position Available

 

Life at Vinnies

At Vinnies, you'll be joining a team of committed staff and volunteers who work to improve the lives of those they assist throughout the community. We're bold with ideas and operate with pace and passion. Always looking for better ways to achieve our 'good works', Vinnies employees are innovative professionals who are driven to help make positive change. Vinnies Queensland is a highly regarded charity organization with sites all over Queensland!

 

The Role

We are currently seeking a casual Homelessness Support Worker based in our Townsville Hostel.

The Townsville Hostel provides temporary shelter together with case management support to homeless males over the age of 18. Support focuses on identifying and overcoming barriers to obtaining long term safe, secure and sustainable housing.   

To be successful in the role, you will meet the following criteria:

  • Client case management activities
  • Support for clients in their daily tasks and activities
  • Frequent liaison with external providers including mental health, legal, law enforcement and Centrelink services and personnel
  • Office and administrative tasks including case notes and reporting obligations
  • General cleaning tasks in rooms and common areas <hostel only>
  • First aid as required <hostel only>
  • Ability to perform shift work including overnight <hostel only>
  • Demonstrate genuine respect for all people regardless of their situation
  • Ability to work within the philosophy of the St Vincent de Paul Society and in accordance with policy and procedures to promote the values and mission of the Society
  • Current Queensland driver's licence
  • The successful candidate will be required to satisfactorily complete pre-employment checks which will include a National Criminal History Records Check

Key Selection Criteria

  • Client Services
  • Demonstrated experience/knowledge of issues affecting clients accessing Human Services Support Programs
  • Demonstrated experience in providing functional support within a case management framework
  • Administration & Documentation
  • Certificate IV in Community Services or similar
  • Demonstrated computer literacy including word processing, Excel and Outlook.
  • Demonstrated ability to work autonomously to ensure job/responsibilities are completed on time
  • Communication & Teamwork
  • Demonstrated ability to establish working relationships with a wide range of people and organisations
  • Demonstrated sound written and oral communication skills to communicate with staff at all levels of the organisation
  • Risk & Compliance
  • Demonstrated understanding of continuous quality improvement
  • Health & Safety
  • Demonstrated ability to comply with all relevant Workplace Health & Safety legislation
  • Benefits
  • An attractive remuneration package, salary package options available, ongoing training and development opportunities and the satisfaction of working within a friendly and supportive team

To apply, please submit your resume and cover letter via SEEK or our Careers Website today!  

The St Vincent de Paul Society Queensland is an Equal Opportunity Employer. Individuals from culturally and linguistically diverse backgrounds are encouraged to apply.  

You will be required to complete a police check should you be successful in being appointed to our organisation.  To be eligible for this position you must have an appropriate visa to work in Australia/New Zealand.

 

Right to live and work

You must have the right to live and work in this location to apply for this job.

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