Job Description

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Welfare Officer - Northam WA

Advertiser: Serco2.8605 out of 52.9 overall rating (560 employee reviews) More jobs from this company

Job Information

Job Listing Date
24 Mar 2020
Location
Northam & Wheatbelt
Salary
+ Superannuation
Work Type
Full Time
Classification
Community Services & Development, Other

Welfare Officer - Northam WA

About Us

We are trusted to ensure the safety and wellbeing of people in our care across Australia’s network of immigration centres. Our team provides fully integrated services across facilities management, accommodation, catering, welfare, engagement, security, transport, and escorting. We are committed to treating people in our care with dignity and respect in a safe and secure environment.

 

At Serco, you’ll be part of a team of more than 50,000 people delivering essential services on behalf of governments and organisations around the world. We apply world's best practice, insights and technology across six key sectors: Citizen Services, Defence, Health, Immigration, Justice and Transport. But no matter your role or where you’re based, we each share the same goal – to bring service to life to make a positive difference every day. To learn more please visit www.serco.com/aspac



About you 

You will safeguard and promote the health, wellbeing and development of detainees by implementing planned development programs and strategies as well as the early identification, notification and remediation of possible welfare problems. You will also produce written reports and provide daily logs, maintaining auditable detainee records and produce relevant information, guidance and appropriate referrals to sources of assistance for detainees. you will be a team player willing to assist and share knowledge. There could also be the opportunity to support others in providing recreational activities for the detainees. You are a respectful and professional person who demonstrates exceptional moral values in everything you do.

 

About the role

Serco are seeking qualified and experienced Welfare Officer to ensure the development and implementation of strategies to further improve the wellbeing and care of detainees and provide care for a diverse range of clients. Reporting to the Welfare & Engagement Manager you will work in a passionate team environment. This fulltime role, working Monday – Friday is based at the Yongah Hill Immigration Detention Centre, in Northam WA.

 

To be successful in this role you will have:

  • The highest levels of personal integrity and ethical behaviour
  • Certificate III qualification in Community Services (or equivalent)
  • Significant experience within a community service / community development environment
  • Experience and skill in engaging with culturally and linguistically diverse groups
  • Knowledge of community resources networks
  • Outstanding time management and organisation skills
  • A proactive approach to your work
  • Maintain a current Working with Children certificate in accordance with the relevant state or territory child protection legislation (as required)
  • A current First Aid Certificate

 

This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment, which includes national police check as an essential selection component for this role. 

Join Us

If you are inspired to make a positive difference and would like to be considered for this opportunity, please submit your cover letter and resume by clicking the 'Apply Now' button.

 

Serco values of Trust, Care, Innovation and Pride underpin everything we do.  We are curious, creative and collaborative. Our people help in ways that matter.

 

We are committed to diversity and we encourage people from different backgrounds including Aboriginal and Torres Strait Islander people, culturally and linguistically diverse and people with disabilities to apply.

Trust | Care | Innovation | Pride

About Us

We are trusted to ensure the safety and wellbeing of people in our care across Australia’s network of immigration centres. Our team provides fully integrated services across facilities management, accommodation, catering, welfare, engagement, security, transport, and escorting. We are committed to treating people in our care with dignity and respect in a safe and secure environment.

 

At Serco, you’ll be part of a team of more than 50,000 people delivering essential services on behalf of governments and organisations around the world. We apply world's best practice, insights and technology across six key sectors: Citizen Services, Defence, Health, Immigration, Justice and Transport. But no matter your role or where you’re based, we each share the same goal – to bring service to life to make a positive difference every day. To learn more please visit www.serco.com/aspac



About you 

You will safeguard and promote the health, wellbeing and development of detainees by implementing planned development programs and strategies as well as the early identification, notification and remediation of possible welfare problems. You will also produce written reports and provide daily logs, maintaining auditable detainee records and produce relevant information, guidance and appropriate referrals to sources of assistance for detainees. you will be a team player willing to assist and share knowledge. There could also be the opportunity to support others in providing recreational activities for the detainees. You are a respectful and professional person who demonstrates exceptional moral values in everything you do.

 

About the role

Serco are seeking qualified and experienced Welfare Officer to ensure the development and implementation of strategies to further improve the wellbeing and care of detainees and provide care for a diverse range of clients. Reporting to the Welfare & Engagement Manager you will work in a passionate team environment. This fulltime role, working Monday – Friday is based at the Yongah Hill Immigration Detention Centre, in Northam WA.

 

To be successful in this role you will have:

  • The highest levels of personal integrity and ethical behaviour
  • Certificate III qualification in Community Services (or equivalent)
  • Significant experience within a community service / community development environment
  • Experience and skill in engaging with culturally and linguistically diverse groups
  • Knowledge of community resources networks
  • Outstanding time management and organisation skills
  • A proactive approach to your work
  • Maintain a current Working with Children certificate in accordance with the relevant state or territory child protection legislation (as required)
  • A current First Aid Certificate

 

This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment, which includes national police check as an essential selection component for this role. 

Join Us

If you are inspired to make a positive difference and would like to be considered for this opportunity, please submit your cover letter and resume by clicking the 'Apply Now' button.

 

Serco values of Trust, Care, Innovation and Pride underpin everything we do.  We are curious, creative and collaborative. Our people help in ways that matter.

 

We are committed to diversity and we encourage people from different backgrounds including Aboriginal and Torres Strait Islander people, culturally and linguistically diverse and people with disabilities to apply.

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