Job Description

Job Header

Customer Service Officer - Canberra

Advertiser: AdeccoMore jobs from this company

Job Information

Job Listing Date
25 Mar 2020
Location
ACT
Work Type
Contract/Temp
Classification
Call Centre & Customer Service, Customer Service - Call Centre

Customer Service Officer - Canberra

  • Many Roles Available
  • $30 per hour plus super
  • Commencing Wednesday 1st April 2020

Adecco are proud to be offering a full time/casual recruitment project here in Canberra. We are currently looking for experienced customer service professionals to join our growing team in roles that are due to commence on Wednesday 1st April 2020

Client Details

Adecco are proud to be offering a full time/casual recruitment project here in Canberra.

Description

Your role as a Customer Service Officer will be based in a call center environment whereby you will be tasked with assisting customers with general phone-based queries and may include assessing eligibility and processing claims. You will ensure that evidence is accurate, and records are updated accordingly.

Profile

You must be an Australian citizen and willing to submit documents in order to complete an entry level security check, consisting of a National Police clearance, Citizenship Status check and Identify check

We are looking for the following?

Due to the sensitive and sometimes complex nature of queries, individuals will need to demonstrate a strong level of empathy, resilience, problem-solving and possess the ability to work within a highly process driven environment.

Your Experience?

Excellent customer service and administration skills

  • Proven capability to resolve customer issues
  • Strong written and verbal communication skills
  • Proficiency utilising multiple computer systems
  • Previous experience in a government department would be advantageous, yet not essential

Job Offer

You will be expected to work full-time hours, Monday to Friday and will be rewarded with an hourly rate of $30.00 plus super.

If you have previously applied for this role, we are processing your application and will be in contact as soon as possible.

Phone 03 9954 0210

Click Apply now to answer some pre-qualification questions for this role

Adecco and the Australian Government are equal opportunity employers as part of our commitment to creating a diverse and inclusive workplace, Aboriginal and Torres Strait Islander people are encouraged to apply.

Adecco are proud to be offering a full time/casual recruitment project here in Canberra. We are currently looking for experienced customer service professionals to join our growing team in roles that are due to commence on Wednesday 1st April 2020

Client Details

Adecco are proud to be offering a full time/casual recruitment project here in Canberra.

Description

Your role as a Customer Service Officer will be based in a call center environment whereby you will be tasked with assisting customers with general phone-based queries and may include assessing eligibility and processing claims. You will ensure that evidence is accurate, and records are updated accordingly.

Profile

You must be an Australian citizen and willing to submit documents in order to complete an entry level security check, consisting of a National Police clearance, Citizenship Status check and Identify check

We are looking for the following?

Due to the sensitive and sometimes complex nature of queries, individuals will need to demonstrate a strong level of empathy, resilience, problem-solving and possess the ability to work within a highly process driven environment.

Your Experience?

Excellent customer service and administration skills

  • Proven capability to resolve customer issues
  • Strong written and verbal communication skills
  • Proficiency utilising multiple computer systems
  • Previous experience in a government department would be advantageous, yet not essential

Job Offer

You will be expected to work full-time hours, Monday to Friday and will be rewarded with an hourly rate of $30.00 plus super.

If you have previously applied for this role, we are processing your application and will be in contact as soon as possible.

Phone 03 9954 0210

Click Apply now to answer some pre-qualification questions for this role

Adecco and the Australian Government are equal opportunity employers as part of our commitment to creating a diverse and inclusive workplace, Aboriginal and Torres Strait Islander people are encouraged to apply.

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