Job Description

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Casual Customer Service Officer

Advertiser: Glenorchy city council3.6 out of 53.6 overall rating (10 employee reviews) More jobs from this company

Job Information

Job Listing Date
13 May 2020
Work Type
Call Centre & Customer Service, Other

Glenorchy is Tasmania's fourth largest city with a population of 46,790.  The City lies on the western shore of the Derwent River, next to the City of Hobart. Glenorchy is the second biggest employment location in greater Hobart and the industrial centre for Tasmania.  Home to the world-famous Museum of Old and New Art (MONA), Glenorchy also has vibrant retail and community services sectors.  Our community's vision for the City is to be a proud city; a city of arts; of opportunity; of partnerships; a city that makes exciting things happen.

We are looking for an friendly, professional and courteous Casual Customer Service Officer to join our team.

The Person:

The successful candidate will have demonstrated abilities to work in a fast-paced changing environment, with a willingness to act as a positive change agents.  You will have proven experience and knowledge of cash handling, balancing and receipting skills.

You will be highly organised, with the appropriate written and verbal communication skills to be able to meet deadlines under conflicting pressures whilst also being committed to meeting our customer expectations.  Not to mention to have the ability to listen, decipher and research to provide authoritative advice to customers' in an efficient and professional manner. 

Salary: Schedule A, Salary Point 3.0: $54,329.20 plus 25% casual loading pro-rata = $34.82 per hour.

Please note that all successful applicants will be required to provide a current National Police Check prior to commencement of employment.

Should you have any queries regarding these positions, please contact Gabrielle Bowring, Coordinator Customer Services on (03) 62166800.

How to apply:  Applications for this position must be lodged on the online submission site on the Glenorchy City Council website - Careers page. 

To be considered for this role, all applicants must address the selection criteria in the Position Description and provide a current resume.  A copy of the position description can be found on the Glenorchy City Council website. 

Applications close at 5pm on Sunday, 31 May 2020

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