Job Description

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Allied Health Care Professional / Service Coordination

Advertiser: Eremea Home Care ServicesMore jobs from this company

Job Information

Job Listing Date
14 May 2020
Work Type
Full Time
Healthcare & Medical, Physiotherapy, OT & Rehabilitation

What you will do as av Allied Health Profesional / Service Coordinator:

  • Service development: ongoing consumer assessment, treatment skills, development & review of care plans in consultation with clients and key stakeholders.
  • Manage Relationships: Liaison with roster coordinators, case advisers/managers, accounts and any relevant external parties
  • Client Engagement: Receiving referrals and assessment of clients care needs
  • Service Coordination: Coordinate the provision of quality person-centred care according to the client's needs, service/ care plans, funding available, and relevant policies and procedures
  • Worker Support: Provide support to direct care employees to promote ongoing development, to develop skills and ensure competence in role requirements
  • Be Flexible: as a client-directed service at times you will need to respond. Out of hours work may be required on a rotational basis to ensure a flexible response to client needs and after-hours phone service
  • Be a team member: Actively engage in workplace activities that are designed to improve the work environment and service to clients.
  • Be accountable: Work within the culture and policy framework of the business utilising all enterprise systems to deliver ‘best’ client outcomes.

What will tick our boxes?

• Excellent customer service skills with exceptional verbal and written communication skills

• Ability to multitask with strong attention to detail while keeping calm and focused

•  Be passionate and dedicated to excellent customer support services

•  Self-motivated and organised

•  Excellent time management skills

•   Experience using CRM, billing, scheduling systems

•   NSW Working with Children Check (Required)

•   NSW Criminal Record Check (Required)

•   NSW Drivers Licence (Required)

•   AHPRA Registration

•   Bachelor or Masters Degree

What will surprise us?

• Bilingual

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