Job Description

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ICT Technician

Advertiser: Leading Edge Computers3.5 out of 53.5 overall rating (4 employee reviews) More jobs from this company

Job Information

Job Listing Date
20 May 2020
Location
Dubbo & Central NSW
Salary
$50,000 - $59,999
Work Type
Full Time
Classification
Information & Communication Technology, Help Desk & IT Support

About the business

 

Leading Edge Computers Parkes is an established Information and Communication Business with a focus on providing reliable IT solutions. We provide support for small to medium sized business.

We provide a range of IT services in-house, including cloud services, on-premises systems, help desk support based on solid technical expertise and a sound understanding of our client's needs.

Our strength is customer focus and a team that understands how to support the needs of businesses and organizations located outside major metropolitan centers.

 

 

About the role

 

Duties will include but not limited to:

· Provide onsite and remote helpdesk support to end users as part of our technical team

· Complete IT project work including assembly, deployment, installation and maintenance of hardware and software

· Troubleshoot IT faults, relay proposed remediation and liaise with clients on issue status

· Respond to user questions and explain the operation of network applications and equipment

 

 

Benefits and perks

 

  • Great Work environment
  • Center of town
  • Excellent support team

 

 

Skills and experience

 

Our Ideal candidate:

· Thrives in a fast-paced environment, with a passion for customer service 

· Is completing or has completed IT related training and or qualifications

· Ability to work effectively in a team environment, prioritizing their own workload 

· Sound verbal and written communications skills

· Demonstrates a high level of problem-solving skills

· High attention to detail

· Holds a valid C class driver's license

· Permanent Australian Residency

 

 

The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?
  • Do you have customer service experience?
  • Do you have experience working in a technical support role?
  • Do you have a current Australian driver's licence?
  • How would you rate your English language skills?

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