Job Description

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Claims Manager

Advertiser: Avant Mutual Group2.9615 out of 53.0 overall rating (26 employee reviews) More jobs from this company

Job Information

Job Listing Date
21 May 2020
Location
ACT
Work Type
Full Time
Classification
Insurance & Superannuation, Claims

Claims Manager

Avant Mutual Group is Australia's leading doctors’ mutual.  We are an organisation created by doctors, for doctors.

We support over 76,000 healthcare professionals and students with a range of products and services, including medical defence and indemnity insurance. Our products are designed to protect our members both professionally and personally, to safeguard their career and reputation and protect them and their families.

Our mutual structure, heritage and ethos ensure that our members are at the centre of everything we do.

An opportunity is now available for a Claims Manager to join our Canberra team in a permanent, full time position.  This opportunity will see you support our members through the management of their claims, providing expert advice every step of the way. 

This role will also see you participating in our medico-legal advice offering, on our 24/7 roster, which delivers advice and support to our members. 

The key responsibilities include:

  • Managing member claims and investigations to support our members;
  • Provide guidance, advice and support in the indemnification of claims;
  • Proactively formulate a claims management strategy for the member, to achieve the best possible outcome;
  • Partner with Solicitors in the support of our members claim as required;
  • Contribute to Avant’s provision of claims services including special projects, writing articles and presentations; and
  • Participate in the resourcing of the medico-legal advice hotline.

To be successful in this role you will have:

  • Tertiary qualifications in legal, health or business;
  • Previous demonstrated experience in insurance claims management;
  • A strong understanding of current health and insurance legislation;
  • A strong focus on time management and work management;
  • Excellent communication and relationship building skills;
  • Proven ability to work in an electronic document management system; and
  • Strong relationship building and negotiation skills.

At Avant, our people are the centre of everything we do for our members. We offer a range of benefits and opportunities to enable you to make a difference, learn, and grow in your career.

For further information, please contact Paul Shipton, Talent Acquisition Manager on (02) 9260 9107.

Avant Mutual Group is Australia's leading doctors’ mutual.  We are an organisation created by doctors, for doctors.

We support over 76,000 healthcare professionals and students with a range of products and services, including medical defence and indemnity insurance. Our products are designed to protect our members both professionally and personally, to safeguard their career and reputation and protect them and their families.

Our mutual structure, heritage and ethos ensure that our members are at the centre of everything we do.

An opportunity is now available for a Claims Manager to join our Canberra team in a permanent, full time position.  This opportunity will see you support our members through the management of their claims, providing expert advice every step of the way. 

This role will also see you participating in our medico-legal advice offering, on our 24/7 roster, which delivers advice and support to our members. 

The key responsibilities include:

  • Managing member claims and investigations to support our members;
  • Provide guidance, advice and support in the indemnification of claims;
  • Proactively formulate a claims management strategy for the member, to achieve the best possible outcome;
  • Partner with Solicitors in the support of our members claim as required;
  • Contribute to Avant’s provision of claims services including special projects, writing articles and presentations; and
  • Participate in the resourcing of the medico-legal advice hotline.

To be successful in this role you will have:

  • Tertiary qualifications in legal, health or business;
  • Previous demonstrated experience in insurance claims management;
  • A strong understanding of current health and insurance legislation;
  • A strong focus on time management and work management;
  • Excellent communication and relationship building skills;
  • Proven ability to work in an electronic document management system; and
  • Strong relationship building and negotiation skills.

At Avant, our people are the centre of everything we do for our members. We offer a range of benefits and opportunities to enable you to make a difference, learn, and grow in your career.

For further information, please contact Paul Shipton, Talent Acquisition Manager on (02) 9260 9107.

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