Job Description

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Medical Receptionist

Advertiser: Pappas Way Medical CentreMore jobs from this company

Job Information

Job Listing Date
22 May 2020
Gold Coast
$20 - $29.99 per hour
Work Type
Healthcare & Medical, Medical Administration

About the role:

We are seeking a Medical Receptionist for a Medical Centre based in Carrara, Gold Coast. The current team consists of one General Practitioner, the Practice Manager (off-site) and a Medical Receptionist. The business is located in a small shopping complex. The candidate must be personable and have a kind and understanding nature.

Your responsibilities:

  • Welcoming patients and visitors and answering the telephone
  • Scheduling appointments
  • Processing bill procedures and payments
  • General administration (faxing, scanning, filing, and mailing)
  • Equipment sterilisation and cleaning/general housekeeping
  • Maintaining information confidentiality at all times
  • Keeping stock up to date and ordering where necessary

Essential Criteria:

  • Excellent communication skills and telephone manner
  • Polite
  • Willingness to learn 
  • Must be well-presented always
  • General computer literacy and proficiency in Microsoft Office Suite
  • Must have excellent organisational skills
  • Proven ability to multitask while ensuring that you provide a personalised experience to all patients
  • The ability to comfort distressed patients during times of stress and emergency

Preferred but not required:

- Previous experience with Medical Director and Pracsoft software is preferable (training provided otherwise)

- Previous work experience in medical administration 

How to apply:

Please attach your resume (with references) and cover letter to your Seek application. We will contact eligible candidates via phone. 

We wish you the best of luck in your application. 




The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?
  • How many years' experience do you have as a medical receptionist?
  • Do you have experience in an administration role?
  • Do you have a current Australian driver's licence?
  • Do you own or have regular access to a car?

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