Job Description

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Assistant Manager

Advertiser: Movement Health and FitnessMore jobs from this company

Job Information

Job Listing Date
25 Jun 2020
Lismore & Far North Coast
$20 - $29.99 per hour based on Fitness Award Level
Work Type
Part Time
Sport & Recreation, Management

Assistant Club Manager

Fitness Industry Award Part Time Employee

Diverse role encompasing all aspects of a fitness centre across 2 sites in Casuarina and South Tweed. Engagement with members through reception, gym floor and social media.

Hours are rostered and may cover both Tweed and Casuarina Movement Health Clubs and may include early mornings, evenings and weekends.

Qualifications Required

First Aid Certificate and CPR

Blue Card / Working with Children


As member of the Club Management team, your responsibilities are:

Team Leaders / Captain / Supervision

• Develop expertise in business and operating systems including policies, procedures, software and reporting etc.

• Develop awareness of the compliance and regulatory environment including Fitness Award, Health and Safety, Cyber Security, Privacy etc.

• Master key skills in sales, member interaction, equipment repairs, data entry and lead by example.

• Train and support other team members in these systems.

• Identify and report on inadequacies of the systems or non-compliances.

• Ensure the club is appropriately staffed and find covers to manage sick and annual leave or peak workloads eg moving staff in or out of creche when necessary

• Monitor and approve timesheets

• Monitor and report on employee performance to the operations manager

• Coordination of PT compliance, time in-lieu, events, promotions and services.

Facility Management – Make sure the facility remains safe and comfortable

• Open and Close Procedures

• Cleaning of Facility and Equipment (including GF)

• Maintenance of Facility and Equipment (including GF)

• Stock Management

• Prep for events eg group fitness classes, promotions, room rental etc.

Member Interaction

• Prospect conversion and integration - Customer Enquiries, Follow-ups, Tours, and Sales and Induction – demonstration that Movement is a different way of thinking about health and fitness

• Connect with members in the club and be the face behind the brand.

• Connect with members outside the club (email, phone, sms) for dishonoured payments, referrals, renewals, suspensions and cancellations etc.

• Member Behaviour management (tailgating, disallowed, towels etiquette, racking weights etc.

• Complaints handling and documentation

Member Administration

• Data collection and reliability

• Paperwork and document management, Forms and Agreements Compliance

Fitness Product - ad-hoc general advice and guidance

• Spotting and encouragement

• Technique and programming

• Supplements and diet

• Lifestyle and Health

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