Job Description

Job Header

Reserve Manager

Advertiser: Reflections Holiday ParksMore jobs from this company

Job Information

Job Listing Date
26 Jun 2020
Location
Coffs Harbour & North Coast
Work Type
Full Time
Classification
Hospitality & Tourism, Management

Reserve Manager

About Us

Reflections Holiday Parks is undergoing rapid growth as we look to transform our portfolio of holiday parks into places that inspire all who visit. As part of our investment into our organisation’s future, we are integrating Boambee Reserve into our direct management portfolio and we are hoping that you will jump at the chance to explore these new opportunities with us at one of most popular locations.

The Role

We are seeking an experienced Reserve Manager. Critical to our operations, this role forms part of our wider vision to be a leading provider of recreational destinations that excite guests, energise communities and showcase sensational NSW locations.

The successful candidate will be responsible for a high standard of friendly and welcoming customer service. The areas of responsibility for this role includes:

In this role, you will:

  • Lead by example, engendering a strong customer service-based culture;
  • Kiosk, food and cash handling skills;
  • Be responsible for implementing Reflections strategic plan, and ensure the financial performance by driving revenue opportunities and effectively managing expenses;
  • Implement efficient management practices in staffing, financial control, equipment maintenance, environment, staff training and development;
  • Oversee customer service delivery, implementation of WHS practices, and security, in line with organisational policies and procedures and best practice principles;
  • Utilise your skills and experience in negotiation, problem solving and conflict resolution to enable effective liaison at all levels with varied stakeholders;
  • Have a proactive, not reactive, approach, and utilise your skills and experience to identify and effectively manage issues;
  • Respond to afterhours incidents and escalate matters accordingly;
  • Periodic weekend work required.

Please note this role requires the successful candidate to reside onsite. 

The successful applicants will be subject to a National Criminal History Check and a Pre-Employment Medical Assessment including Functional Capacity or will have to provide evidence of recent successful assessments, as well as have the right to work in Australia and be able to provide evidence of this

As this is a child related position you will be required to maintain a Working with Children Check (WWCC) clearance as a condition of employment. For more information, visit the Office of the Children’s Guardian website.

This position will close at 9:00am, Friday 10 July 2020.

If you are interested in this fantastic opportunity, click on ‘Apply for this job’ and submit your current resume and cover letter addressing the selection criteria.

Please noteShort listing will commence immediately. We reserve the right to close the position without notice. Only suitable candidates will be considered and contacted if short listed.

About Us

Reflections Holiday Parks is undergoing rapid growth as we look to transform our portfolio of holiday parks into places that inspire all who visit. As part of our investment into our organisation’s future, we are integrating Boambee Reserve into our direct management portfolio and we are hoping that you will jump at the chance to explore these new opportunities with us at one of most popular locations.

The Role

We are seeking an experienced Reserve Manager. Critical to our operations, this role forms part of our wider vision to be a leading provider of recreational destinations that excite guests, energise communities and showcase sensational NSW locations.

The successful candidate will be responsible for a high standard of friendly and welcoming customer service. The areas of responsibility for this role includes:

In this role, you will:

  • Lead by example, engendering a strong customer service-based culture;
  • Kiosk, food and cash handling skills;
  • Be responsible for implementing Reflections strategic plan, and ensure the financial performance by driving revenue opportunities and effectively managing expenses;
  • Implement efficient management practices in staffing, financial control, equipment maintenance, environment, staff training and development;
  • Oversee customer service delivery, implementation of WHS practices, and security, in line with organisational policies and procedures and best practice principles;
  • Utilise your skills and experience in negotiation, problem solving and conflict resolution to enable effective liaison at all levels with varied stakeholders;
  • Have a proactive, not reactive, approach, and utilise your skills and experience to identify and effectively manage issues;
  • Respond to afterhours incidents and escalate matters accordingly;
  • Periodic weekend work required.

Please note this role requires the successful candidate to reside onsite. 

The successful applicants will be subject to a National Criminal History Check and a Pre-Employment Medical Assessment including Functional Capacity or will have to provide evidence of recent successful assessments, as well as have the right to work in Australia and be able to provide evidence of this

As this is a child related position you will be required to maintain a Working with Children Check (WWCC) clearance as a condition of employment. For more information, visit the Office of the Children’s Guardian website.

This position will close at 9:00am, Friday 10 July 2020.

If you are interested in this fantastic opportunity, click on ‘Apply for this job’ and submit your current resume and cover letter addressing the selection criteria.

Please noteShort listing will commence immediately. We reserve the right to close the position without notice. Only suitable candidates will be considered and contacted if short listed.

The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?
  • What's your expected annual base salary?
  • How much notice are you required to give your current employer?
  • Do you have a current Australian driver's licence?

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