Job Description

Job Header

Sales and Service Consultant (Work From Home)

Advertiser: Sure Thing TravelMore jobs from this company

Job Information

Job Listing Date
29 Jun 2020
Gold Coast
$25 - $30 per hour
Work Type
Call Centre & Customer Service, Customer Service - Call Centre

About The Business:

  • Gold Coast based Sure Thing Travel is an award-winning boutique travel agency specialising in youth travel. Our approach is passionate, personalised service, while adapting to the changing needs of our customers.

About The Role:

  • As one of our Casual 'Sales & Service Consultants', you will be responsible for contacting warm-leads and pairing them with suitable travel packages.

Key Responsibilities:

  • Contacting and consulting a pipeline of warm leads and enquiries (Via Phone, Email & Live Chat)
  • General administration tasks.
  • Maintaining a high level of customer service and customer satisfaction.
  • Gathering and communicating customer feedback to drive continuous improvement.
  • Adaptable, flexible and embraces teamwork.

Skills & Experience

  • Ability to work autonomously from home. (Reliable internet connection is essential.)
  • Proven experience in a phone-based Sales/Customer Service role.
  • Exceptional communications skills, both written and verbal.
  • Previous travel industry experience is not essential. 

How To Apply:

  • Please send your CV to and give us a quick intro about yourself and why you think you would be the right person for this role.


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