Job Description

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Customer Service Officer - Casual Pool

Advertiser: City of Cockburn3.1579 out of 53.2 overall rating (19 employee reviews) More jobs from this company

Job Information

Job Listing Date
30 Jun 2020
Location
Perth, Fremantle & Southern Suburbs
Work Type
Casual/Vacation
Classification
Government & Defence, Government - Local

Customer Service Officer - Casual Pool


The City of Cockburn is establishing a pool of suitable applicants for Customer Service Officers. Appointments will be made on a casual basis. Applicants assessed as suitable but not offered immediate work will be placed in a casual pool, which will operate for 3 months from the date of the initial placement in the pool, from which further employment opportunities may be offered.

 

Cockburn ARC

Cockburn ARC is the City of Cockburn’s new Premier Regional Sports and Aquatic Centre located in Cockburn Central West with a vision of getting more people, more active, more often.

It is one of the largest facilities of its kind in Australia, providing leading edge facilities and services that the Cockburn community can be proud of and is also the new home of the Fremantle Football Club.

The $109M facility along with the partnership with Fremantle Football Club and Curtin University has enabled the City to deliver a world class facility with overall footprint of 23,000m2.

The City of Cockburn

Cockburn is one of the major coastal cities found in the state of Western Australia. With a current population of over 115,000, the City is dynamic, rapidly growing and an exciting place to be.

Situated just 22km south of the Perth CBD, Cockburn boasts an amazing coastline, beautiful beaches and parks, and is supported by a rich mix of community facilities and diverse employment opportunities.

The Position

We are currently looking for casual customer service officers to deliver a consistent and exceptional customer experience at Cockburn ARC in line with our service vision “outstanding service people talk about”. This position requires flexible availability and hours of work may include early morning, late evenings and weekends.

To become a part of our vibrant customer service team you will have:

  • Previous experience in delivering outstanding customer service.
  • Demonstrated commitment to going above and beyond for the customer.
  • Demonstrated ability to take initiative, be adventurous and build a positive team atmosphere.
  • An outgoing and friendly nature, be ambitious and a “can do” attitude.
  • The drive to exceed expectations of our service vision “outstanding service people talk about”.

If you are passionate about delivering exceptional customer service to everyone that walks through the door then apply today!

Hourly Rate: $34.57 per hour including 25% casual loading

How to Apply: Please view our Recruitment Video (https://vimeo.com/206192501) and the position description before applying on the City’s webpage (www.cockburn.wa.gov.au/employment) and complete the online application.

Due to the large number of applications that are received, we are unable to reply to every candidate. However, if a position is vacant and you possess the necessary skills and qualifications for the role, you will be contacted within the three month period.

The City of Cockburn reserves the right to commence recruitment prior to this date.

The City of Cockburn is committed to achieving a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islander people.

Applicants are required to demonstrate a commitment to the City of Cockburn values of Safety, Customer Service, Excellence, Accountability and Sustainability.

 


The City of Cockburn is establishing a pool of suitable applicants for Customer Service Officers. Appointments will be made on a casual basis. Applicants assessed as suitable but not offered immediate work will be placed in a casual pool, which will operate for 3 months from the date of the initial placement in the pool, from which further employment opportunities may be offered.

 

Cockburn ARC

Cockburn ARC is the City of Cockburn’s new Premier Regional Sports and Aquatic Centre located in Cockburn Central West with a vision of getting more people, more active, more often.

It is one of the largest facilities of its kind in Australia, providing leading edge facilities and services that the Cockburn community can be proud of and is also the new home of the Fremantle Football Club.

The $109M facility along with the partnership with Fremantle Football Club and Curtin University has enabled the City to deliver a world class facility with overall footprint of 23,000m2.

The City of Cockburn

Cockburn is one of the major coastal cities found in the state of Western Australia. With a current population of over 115,000, the City is dynamic, rapidly growing and an exciting place to be.

Situated just 22km south of the Perth CBD, Cockburn boasts an amazing coastline, beautiful beaches and parks, and is supported by a rich mix of community facilities and diverse employment opportunities.

The Position

We are currently looking for casual customer service officers to deliver a consistent and exceptional customer experience at Cockburn ARC in line with our service vision “outstanding service people talk about”. This position requires flexible availability and hours of work may include early morning, late evenings and weekends.

To become a part of our vibrant customer service team you will have:

  • Previous experience in delivering outstanding customer service.
  • Demonstrated commitment to going above and beyond for the customer.
  • Demonstrated ability to take initiative, be adventurous and build a positive team atmosphere.
  • An outgoing and friendly nature, be ambitious and a “can do” attitude.
  • The drive to exceed expectations of our service vision “outstanding service people talk about”.

If you are passionate about delivering exceptional customer service to everyone that walks through the door then apply today!

Hourly Rate: $34.57 per hour including 25% casual loading

How to Apply: Please view our Recruitment Video (https://vimeo.com/206192501) and the position description before applying on the City’s webpage (www.cockburn.wa.gov.au/employment) and complete the online application.

Due to the large number of applications that are received, we are unable to reply to every candidate. However, if a position is vacant and you possess the necessary skills and qualifications for the role, you will be contacted within the three month period.

The City of Cockburn reserves the right to commence recruitment prior to this date.

The City of Cockburn is committed to achieving a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islander people.

Applicants are required to demonstrate a commitment to the City of Cockburn values of Safety, Customer Service, Excellence, Accountability and Sustainability.

 

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