Job Description

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Customer Care Consultant / Call Centre

Advertiser: Flick Anticimex2.8442 out of 52.8 overall rating (77 employee reviews) More jobs from this company

Job Information

Job Listing Date
30 Jun 2020
Location
Sydney, CBD, Inner West & Eastern Suburbs
Work Type
Full Time
Classification
Call Centre & Customer Service, Customer Service - Call Centre

Customer Care Consultant / Call Centre

We pride ourselves among the top Pest Management service providers in the country with over 20 branches throughout Australia.

A position has become available for an experienced customer service consultant to join the team in our Sydney Branch at Homebush West.

Surrounded by people of all ages and cultural background who contribute to personal and professional growth. We love to celebrate and reward achievements and commitment.

Ideally we are looking for an applicant who has

  • A strong work ethic, who can work well within a diverse community of highly motivated and positive team members
  • A can-do attitude
  • Customer service experience
  • Super personality, outgoing
  • Excellent communication skills (essential)
  • A proven track record meeting and exceeding KPIs
  • Who thrives on competition and achievement

Your main duties would include

  • Contacting our existing customers
  • Renewing our customers annual services
  • Accurately obtaining and entering customer information
  • Scheduling jobs into our booking system

This Position

  • Monday to Friday 

What the current team said when asked “what do you love about your job?”:

  • The people – everyone is helpful and supportive.  The work is interesting and our KPI’s and targets are achievable - managers are flexible, great problem solvers and always available to support and educate. The team have lots of individual and group incentives which motivates and celebrates growth and success
  • There is a good work life balance, flexible rosters and good work culture everyone is bubbly, happy and very helpful, we work well together and motivate each-other
  • Not only do we have managers who guide us they support us in many areas work and personal
  • Great team events and celebrations
  • Stimulating environment never the same day twice

If this sounds like you please call we would love to me you.

    Please include cover letter with your resume for consideration or email: noelle.haddad@flick.com.au

    Only shortlisted candidates will be contacted.

     

    www.flick–anticimex.com.au

    We pride ourselves among the top Pest Management service providers in the country with over 20 branches throughout Australia.

    A position has become available for an experienced customer service consultant to join the team in our Sydney Branch at Homebush West.

    Surrounded by people of all ages and cultural background who contribute to personal and professional growth. We love to celebrate and reward achievements and commitment.

    Ideally we are looking for an applicant who has

    • A strong work ethic, who can work well within a diverse community of highly motivated and positive team members
    • A can-do attitude
    • Customer service experience
    • Super personality, outgoing
    • Excellent communication skills (essential)
    • A proven track record meeting and exceeding KPIs
    • Who thrives on competition and achievement

    Your main duties would include

    • Contacting our existing customers
    • Renewing our customers annual services
    • Accurately obtaining and entering customer information
    • Scheduling jobs into our booking system

    This Position

    • Monday to Friday 

    What the current team said when asked “what do you love about your job?”:

    • The people – everyone is helpful and supportive.  The work is interesting and our KPI’s and targets are achievable - managers are flexible, great problem solvers and always available to support and educate. The team have lots of individual and group incentives which motivates and celebrates growth and success
    • There is a good work life balance, flexible rosters and good work culture everyone is bubbly, happy and very helpful, we work well together and motivate each-other
    • Not only do we have managers who guide us they support us in many areas work and personal
    • Great team events and celebrations
    • Stimulating environment never the same day twice

    If this sounds like you please call we would love to me you.

      Please include cover letter with your resume for consideration or email: noelle.haddad@flick.com.au

      Only shortlisted candidates will be contacted.

       

      The application form will include these questions:
      • Which of the following statements best describes your right to work in Australia?
      • Do you have customer service experience?
      • Have you worked in a call centre before?
      • What's your expected annual base salary?
      • Do you have experience working towards targets and KPIs?

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